“Very happy with the extremely professional & pleasant contact person. Part arrived less than 24 hrs after ordering!! Very happy with part. Kind regards, David”
“Appalling service. I placed an order for a gearbox 2 weeks ago and had to order it a 2nd time as they failed to process it the 1st time. I chased the order multiple times as nobody called me back as promised to find there was none in stock. Will definitely advise my friends not to use this service.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We note there is no complaint lodged with us so we have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Looking for a Drivers seat for an old 2004 Fiesta , after searchjng locally with no joy, thought i would try on line , brilliant after giving First Choice some details i had several Spares dealers contact me direct by email with a replacement offr , after seeing who had the best deal i ordered by Paypal and had it delivered by carrier 5 days later .. simple job done , was a quality seat as well . Will definitely use this company again .”
“The axle assembly I required (with 4 month guarantee) was found and quickly dispatched to my garage , but unfortunately was found to be faulty. The supplier sent another replacement which so far appears to work fine. So no complaints.”
“Entered my details and within a couple of days was sent a reasonable quote for a part. The first quotes were laughably expensive so I just waited and got a good one. Nice to deal with over the phone. Part arrived when they said it would and it’s fitted and working fine on car (window regulator)”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
