“The boot brake light for my Merc convertible was actually new and came with a new rubber seal. Best price and quick delivery. It fitted perfectly-a lot cheaper than a Merc original part.”
“super service, you vary quickly located a list of possible suppliers, settled on 'Renparts' who are fairly local to me. They were also great, so job done by yourselves. Thanks again.”
“ordered a driveshafts for 2006 colt have reg number down on your website part came not for car I put in despite asking on the phone when I ordered is it defo for a colt diesel assured it was garage stripped car down and found the part was for a petrol car no could they have checked the reg I put down”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Think that Ist Choice should check the spares dealers that they use. To be fair when I complained about Cosmos Auto parts they did contact them . That was the last I heard even though I sent a picture and video of a completely useless part that was sent out late by Cosmos. I got my money back but would not use or recommend to others.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 18/02/2021.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“So glad I came across this website. I couldn't find the part I needed (probably due to the fact I couldn't explain what it was) and was thinking I'd have to call in someone to do the job for an extortionate price. However, I entered the part I was looking for, possibly not as succinctly as was described on their website, but up it popped and I searched again (having the correct name). OK, there was only 1 available but I purchased and was happy to receive it really quickly. Got me through my MOT. Can't recommend highly enough.”
“I needed to replace headlights for my Honda.Quickly received a quote. Rang the company to discuss the parts and pay.Great and helpful service.Delivery arrived promptly using a recognised courier. Will use again.”
“Every time I have put a request for parts 1st choice have come through. Some of my local spares providers are more expensive than out of the area, which is surprising. Besides this, 1st choice does what it says on the tin.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Good for locating the part I required, unfortunately the chosen firm were very slow on delivery, ordered on the 10th arrived on the 17th, not acceptable when compared to other goods being delivered.”
“1st Choice spares were very helpful and my order was delivered when they told me if would be. If I was in need of spares in the future I will certainly ring them first.”
“Quick to the point responses. Found the right part. Communication with the supplier was pleasant and professional.
Because of the current situation, there was a delay in delivery, which is not to reflect on the seller.
All in all very pleased”
