“First choice was very quick in responding to my request, gave me a few people to contact, which I did, ended up buying a engine from The Engine Company for £1500 pounds, which arrived in around 4days, some items on the engine were missing or broken, was very disappointed with this, as nothing was mentioned at the time of purchase, then I find out The Engine Company, went into liquidation some time ago, why has 1st choice got them on the books, if they are not an up and running company.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The sourcing of the parts I required was fine however they turned out to be the incorrect parts and had to be returned for a refund.
To date I am still waiting to hear from anyone regarding the refund although the tracked RM package returning the goods was successfully delivered a week ago”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear that you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The service was good and had lots of interest. The company I went with was absolutely horrendous and had to cancel my order. It then took ages for them to give me my refund. I would not use foreign car spaces in Birmingham. STAY AWAY from them”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The process is great. However, they don’t vet the individual companies and the reviews on those companies don’t show any negative reviews. You can’t complain to 1st choice about the companies do you have no buyer back up.”
Thanks for your recent feedback.
We’re sorry if you have experienced problems with a supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit one of the pages below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
or here
https://www.1stchoice.co.uk/report-problem
All the best
Customer Care - 1st Choice.
“The service from 1st Choice was excellent. However they were let down by the poor service from FCS. The quoted 4-5 days was 15days and two chase up calls. The part, however was just as we required so worth the wait in the end. Just a bit annoying having to chase.”
Thanks for your recent feedback.
Our records show that a breaker's quote was issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“1st Choice Spares are fine - it was their supplier COSMOS who were not! We ordered a door mirror for a Nissan Cabstar and were quoted a price - at time of despatch,they contacted us and said the price was higher than quoted,so we cancelled the order. We think that suppliers should keep to their quoted prices!”
Thanks for your recent feedback.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, contact us and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Unfortunately, I have been unable to obtain the part I needed. The first seatbelt fitting sent by autopartsnw was the the wrong one, and the second was missing the outer casing of the buckle.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, you can log back into the site and re-send your request automatically.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
Customer Care - 1st Choice.
“I received the goods ok,but have been on to them numerous times for a invoice and £20 back for postage which on the telephone when we agreed the price they said was included.They have until today to comply or i will take it to the smalls claim court. I do not know if i can sue them for taking £420 from my card when we agreed £400”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I would have liked to have give 5 star review but I can't due to poor communication and direction of parts sent .After lengthy phone conversation and being ask about billing address and delivery address parts where deliverd to home address instead of garage dealing with car . However I did get part for free after mix up .I was still out of pocket as I was on holiday at the time and had a lot of inconvenience and time to arrange pick up and drop of at garage which had a knock on affect on time taken to do repair as we had hope to pick up car on arrival home after a holiday”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
