Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“Seller initially sent a photo of a brand new spare, the one that came over a week later was rusty and full of holes. It was not safe for use on the roads, only the scrap heap.
Contacted customer services on numerous occasions, I had to call a few times to get an answer about what the seller has replied.
I will never use this site again if they allow sellers to actively defraud customers.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 12/07/2019.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.
According to their last message, the supplier said they had refunded via PayPal. If this is not so or you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“After much searching I was very happy to find the correct part for my car. I was notified by a dealer very quickly and once I had made payment it was despatched and arrived in perfect condition.”
“Asked for some quotes, they sent plenty of them. I found my part with a very good deal, now installed on my car and I am a very happy driver :). Thank you 1st Choice Spares. Very good service”
“Very fast and efficient service Tom and Martin very helpful sent me photos of the parts to make sure i was happy with what i was getting,would certainly use again.”
“No complaint with 1st Choice. However the parts supplied by Bradgate Motors, which have been returned, were of exceptionally poor quality & not fit for purpose. I have photos to back up my complaint.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very easy to use. After uploading search criteria, and having then received results, I picked the best priced item on offer. A quick call to an operator confirming the item is correct, quick payment over the phone and after an ok delivery time the item was delivered as expected. The item was exactly as required and worked perfectly. A search in one place rather than scouring the UK's scrap yards has saved a massive headache and frustration. Will definitely use the service again. Thanks”
“The service and the part from the company was excellent, but the postal service was rubbish. I was offered the parcel for next day delivery for £10.00 p+p which i paid expecting my parcel on Friday instead it arrived the following Wednesday. It is a shame the Royal Mail let the company down as it was posted as promised. Change to Hermes for a better service.”
“Hi .I found 1st Choice very good and have sourced my engine for my car .However I would vet out the suppliers more thorougly before listing them as one of them i would question how legit they really are !”
