“I purchased an axle assembly for my Honda Stream 2 weeks ago. I paid, pacakage arrived a couple days later, and you mistakenly sent me a hub assembly instead of an axle. Ive called Anthony several times. The one time he picked up he said he would figure out what happened and get back with me, which he has not. I have left several messages. Im out £70, I have no axle, and no word from 1st choice on how or if they plan to fix their mistake. Very unhappy, would not reccomend using 1st choice.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I wanted to buy a gear box for my car, there's was loads of quotes but with silly prices very expensive, I picked one of the quotes as it was good price , I told him all my details then he said yeah fine he sent me the gearbox it was the wrong one , he tried telling me it would fit my car , then after I opened case with pay pal he said hell give me money back if i sent it to him , to do this it cost me £50 , so overall I'm without a gearbox and minus £50 from web
Buy on scrap yards”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“I was surprised how excellent the service was. All those who had the parts required were helpful when contacted by telephone.
Would definitely use this service again.”
“Service good but doesn’t show break down of cost very well. ie doesn’t let you know wether the company is VAT registered and VAT is included in price or net with out it !”
“Chose Car and Van Dismantlers 4* Rochdale, for a quote on a Ducato door. When asked to send photo of door they were going to send, they sent a photo of a perfectly acceptable door in plain white. When door arrived it was sign written with approx 50 characters. Long and short of it, I eventually got the money back but had to dispose of door myself, dispite phoning them every day for about 2 weeks. Avoid this parts supplier in Rochdale like the plague. What rogues they are.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very happy with Orange Auto Salvage, they sorted me out a wing mirror very prompt and were honest enough to tell me that that the other n/s mirror was cracked and asked if I still wanted it rather than just sending it and charging me.
Will definitely be using 1st Choice Spares again in the future.”
