Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The engine I bought is in great working order. Really first class service, Tom was super helpful and dealt with a couple of transit issues quickly and professionally despite it not being their fault. Would definitely recommend.”
“The part was in stock and delivered promptly (all be it a day later than expected) certainly saved me a small fortune on the dealer only list price - quite impressed and will use again when required”
“Rare part requested (speedo head), received 2 replies, one confirmed by phone as being correct version, with written confirmation of 3 month guarantee tested working. Tel chase twice elicited reply no working units available. I accept that they tried, thanks, - BUT why no decent communication from the supplier? Email & tel no supplied - neither was used to inform their customer.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I placed a order from A1 all car ltd through 1st choice and paid by pay pall they didn’t deliver my order after long time I cancelled my order and still haven’t receive my money back realy very bad experience I ever had in online shopping very poor service provided”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
