“Couldn’t supply the colour Handle I requested, but it’s not their fault. The transaction was smooth and my part was delivered on time. Would definitely recommend them.”
“After posting request for part, I had 2 responses. JMS Autos called me and asked for specific details, then sent me the exact parts required. Great service and fast delivery. Thank you very much.”
“A good agent for parts from other companies.
However, my part was damaged from ‘Parts Specialist’, and after a long discussion for a part refund and another phone call back to them, I eventually got an agreed part refund. I have yet to receive this refund and I will have to phone them again to chase it. I’m not happy as it has taken a lot of my time.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
Also, if you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I paid for the parts i ordered about a month ago and still havent received the parts yet , i have been contacting the suppliers to no avail , please can you sort it out and let me know whats going on”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Well sourced and we'll priced. But then they damaged the part I needed when they took it off the other car, so transaction never went through.
Shame.”
“What can I say I live in Cornwall had my part in one day part clean in fact looked like a new one yet to fit got old gearbox out yet to fit this one but I am 100 percent it’s fine otherwise it would de on its way back time is money and my customers want there cars back yesterday”
“I purchased a wing from Rochdale, they never delivered it i requested a refund last week they still haven't refunded it, I am about to call and chase my money what a waste of time they are”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Used motor in motion through 1st choice wish I never, ordered a part but when it came it was missing wires and a motor when I complained I was told that I should have known this.
So it cost me more in the end if you ever need a part please don't use motor in motion.”
Thank you for your recent review. We were sorry to hear you experienced problems with this supplier.
As we have replied elsewhere, our customer service team have been working on this on your behalf since your complaint reached us on 30/09/2019.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. The breaker concerned has offered you a refund, and you have the contact details to arrange this. We can ask for this on your behalf if you would like. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“First time i have used your service and must say it was brilliant,you found my parts instantly and got very good quotes coming through in no time at all will definately use again when needed and i have passed on to my friends and family,thanks again mr combs.”
“QUICK AND EASY TO USE, FOUND THE PARTS QUITE QUICKLY AND THE COMPANY WE DEALT WITH WERE VERY HELPFUL AND PROFESSIONAL AND PARTS WERE OF GOOD QUALITY.”
