“Very fast and efficient service Tom and Martin very helpful sent me photos of the parts to make sure i was happy with what i was getting,would certainly use again.”
“No complaint with 1st Choice. However the parts supplied by Bradgate Motors, which have been returned, were of exceptionally poor quality & not fit for purpose. I have photos to back up my complaint.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very easy to use. After uploading search criteria, and having then received results, I picked the best priced item on offer. A quick call to an operator confirming the item is correct, quick payment over the phone and after an ok delivery time the item was delivered as expected. The item was exactly as required and worked perfectly. A search in one place rather than scouring the UK's scrap yards has saved a massive headache and frustration. Will definitely use the service again. Thanks”
“The service and the part from the company was excellent, but the postal service was rubbish. I was offered the parcel for next day delivery for £10.00 p+p which i paid expecting my parcel on Friday instead it arrived the following Wednesday. It is a shame the Royal Mail let the company down as it was posted as promised. Change to Hermes for a better service.”
“Hi .I found 1st Choice very good and have sourced my engine for my car .However I would vet out the suppliers more thorougly before listing them as one of them i would question how legit they really are !”
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“I purchased an axle assembly for my Honda Stream 2 weeks ago. I paid, pacakage arrived a couple days later, and you mistakenly sent me a hub assembly instead of an axle. Ive called Anthony several times. The one time he picked up he said he would figure out what happened and get back with me, which he has not. I have left several messages. Im out £70, I have no axle, and no word from 1st choice on how or if they plan to fix their mistake. Very unhappy, would not reccomend using 1st choice.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I wanted to buy a gear box for my car, there's was loads of quotes but with silly prices very expensive, I picked one of the quotes as it was good price , I told him all my details then he said yeah fine he sent me the gearbox it was the wrong one , he tried telling me it would fit my car , then after I opened case with pay pal he said hell give me money back if i sent it to him , to do this it cost me £50 , so overall I'm without a gearbox and minus £50 from web
Buy on scrap yards”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
