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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
I was very pleased with the way things were explained to me and how quick it was to sort out, I was also very happy to be spoken to in a polite manner , thank you.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Malcolm. I am so pleased that you are happy with the service James W provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
We did not fully understand the difference between funeral insurance and a funeral care plan. Now we do! Samantha was very friendly and helpful, and also called us back when she said she would. We have cancelled our previous funeral insurance, you have new customers, its all win win.
Helpful Report
Posted 5 years ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very friendly helpful clear and concise.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Ian Oliver was very good explaining everything to me to make it clear thankyou
Helpful Report
Posted 5 years ago
Thank you for your lovely review Loraine. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very nice and helpful
Helpful Report
Posted 5 years ago
Thank you for your lovely review Amanda. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
James explained the plan so that I understood what my plan entailed and how much it will cost me a month
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lynne. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful and not too pushy and explained most things clearly but if asked a question they were able to answer or as a manager to confirm for them xx
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very friendly and informative. I couldn’t wish for a better service Thank you James.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service James W provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I was very pleased with how Samantha dealt with me and how she offered me the best funeral plan to suit me and my pocket
Helpful Report
Posted 5 years ago
Thank you for your lovely review Joan. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Brad was very polite and very helpful he saved me quite a lot of money thank you Brad.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sue. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful and very friendly service
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Posted 5 years ago
Very helpful and very kind and was very lovely to talk to
Helpful Report
Posted 5 years ago
Thank you for your lovely review Ricky. I am so pleased that you are happy with the service Cameron provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
I spoke to Samantha today and she was exceptional in all the issues that was discussed It was all done in a fairly short time Thank you Sam Brilliant service
Helpful Report
Posted 5 years ago
Thank you for your lovely review John. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Was very satisfied with the service all questions answered in a friendly manner and well explained
Helpful Report
Posted 5 years ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful and friendly service
Helpful Report
Posted 5 years ago
Thank you for your lovely review Deana. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very good service things explained very well and in simple language which was easy to understand
Helpful Report
Posted 5 years ago
Thank you for your lovely review Karen. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Excellent Georgia Adam-Barker is an asset to your company, as was the gentleman who rang me after.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Sian Williams was absolutely a delight to speak to she explain in great detail everything I needed to know then she asked again just to make sure I'd understood everything, all credit to this loverly lady Sian.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Barbara. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Calum was very good in explaining understood what he was talking about and the cost is affordable very nice manner give him 10/10
Helpful Report
Posted 5 years ago
Thank you for your lovely review Peter. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
James was friendly respectful, and helpful
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Posted 5 years ago
Thank you for your lovely review Linda. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews