Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

“They explained everything to me well done 👍”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Shaun. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“The first line of care is that you the customer comes first if you do not understand what you have discussed the staff will very patiently go over the main points again so really my contact is not a robot but a human voice who really cares He deserves 1000% for caring”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Jennifer. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Georgia has been very helpful and my mind is at ease with the funeral plan she's help me wih”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Judy. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“I was so pleased with how the telephone conversation went with Georgia. So professional and courteous. Thankyou so much Georgia.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Very caring.. Very happy..”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Adrian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“I am very happy with my funeral plan set up for me today. And all the help I have had from Samantha at first line Funeral care. X”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Rosie Watts. I am so pleased that you are happy with the service Samantha provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“I was very pleased with the way things were explained to me and how quick it was to sort out, I was also very happy to be spoken to in a polite manner , thank you.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Malcolm. I am so pleased that you are happy with the service James W provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“We did not fully understand the difference between funeral insurance and a funeral care plan. Now we do! Samantha was very friendly and helpful, and also called us back when she said she would. We have cancelled our previous funeral insurance, you have new customers, its all win win.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review David. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Very friendly helpful clear and concise.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Robert. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Ian Oliver was very good explaining everything to me to make it clear thankyou”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Loraine. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Very nice and helpful”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Amanda. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“James explained the plan so that I understood what my plan entailed and how much it will cost me a month”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Lynne. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Very helpful and not too pushy and explained most things clearly but if asked a question they were able to answer or as a manager to confirm for them xx”

Helpful Report

Posted 4 years ago

Thank you for your lovely review. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Very friendly and informative. I couldn’t wish for a better service Thank you James.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Sandra. I am so pleased that you are happy with the service James W provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“I was very pleased with how Samantha dealt with me and how she offered me the best funeral plan to suit me and my pocket”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Joan. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Brad was very polite and very helpful he saved me quite a lot of money thank you Brad.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Sue. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Very helpful and very friendly service”

Helpful Report

Posted 4 years ago

“Very helpful and very kind and was very lovely to talk to”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Ricky. I am so pleased that you are happy with the service Cameron provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“I spoke to Samantha today and she was exceptional in all the issues that was discussed It was all done in a fairly short time Thank you Sam Brilliant service”

Helpful Report

Posted 4 years ago

Thank you for your lovely review John. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

“Was very satisfied with the service all questions answered in a friendly manner and well explained”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Anthony. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. In addition, we are offering £25 cashback to anyone who leaves us a video review. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning Reviews