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1st Line Future Planning Reviews

5.0 Rating 2,659 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,659 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Callum Davies was excellent, explained everything to me, a very helpful young man, pleasure to talk to Thank you
Helpful Report
Posted 5 years ago
Bradley was very helpful with dealing with everything
Helpful Report
Posted 5 years ago
Thank you for your lovely review Stewart. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
very good service
Helpful Report
Posted 5 years ago
Thank you for your lovely review Audra. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
The advicer was great very polite helpful
Helpful Report
Posted 5 years ago
Thank you for your lovely review Diane. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Callum was excellent if I didn't understand something he would explain it again to me thank very much
Helpful Report
Posted 5 years ago
Thank you for your lovely review Dorothy. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Ian Oliver was very friendly and could not have been more helpful. He made me feel very confident that I was taking the right plan out for me to make it easier on my two boys after my death
Helpful Report
Posted 5 years ago
Thank you for your lovely review Gillian. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very nice peasant and informative representative of your company , Informative and sympathetic to my needs.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Janet. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Ian was lovely ☺️ helped me and explained everything to me in a way I could understand gave a 💯 %well done 😊
Helpful Report
Posted 5 years ago
Thank you for your lovely review Donna. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful, careing and very efficient, made me feel at ease, explained every thing in great detail in a way I could understand, would recommend them to everyone.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lana. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Nothing was to much explained every thing very carefully a d I understood everything
Helpful Report
Posted 5 years ago
Samantha was a friendly & helpful lady so easy to get on with this is why I've given her 5 stars
Helpful Report
Posted 5 years ago
Thank you for your lovely review Phillip. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
The operator Sian was very chatty and friendly explained the policy clearly, and what the policy includes and what the next step. Sian gave me varies contact telephone numbers if I had any questions, I will recommend golden leaf to my friends.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Helen. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
James Robertson was very friendly and helpful and cheerful and helped my Monday feeling. He deserves 10 out of 10
Helpful Report
Posted 5 years ago
Thank you for your lovely review Ruth. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very grateful for call today sam very confident in the way she spoke with good explanation but was told there would be funeral package included
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sheila. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Very helpful
Helpful Report
Posted 5 years ago
Thank you for your lovely review Evelyn. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Georgia was brilliant. Explained everything very well to me. Excellent customer service. Thankyou
Helpful Report
Posted 5 years ago
Thank you for your lovely review Julie. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
alltogether a very straight forward and simple process, made a great deal easier to complete due to the no hard sell attitude, very helpful and curtious, and very understaning staff, i have great difficulty making myself understood as i have a stoma due to throat cancer operation, but the youg lady that dealt with my Samantha, was very understanding and perservered even though i needed to repeat myself on several occations due to my poor speech, Samantha dealt with my situation without making me feel embarrassed, so much so i decided that i will without hesitation use the same company when i sort out my partners needs for her funeral plan, finally although i was given variou options i did find the right plan for myself which after all is the objective, so now i have absolutely no more worries about my funeral when the times comes JOB DONE
Helpful Report
Posted 5 years ago
Thank you for your lovely review Allen. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Callum Davies was the person who helped me when i wanted to set up my funeral care plan and he explain everything with a fine tooth comb and answered all my questions and concerns ifyour thinking of taking out a funeral plan contact 1st line funeral care you wont be disappointed
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jane. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Lady called Shan was very helpful went into lots of detail explained everything would recommend to family and friends
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jane. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Ian was very polite with good manus and very helpful and a very nice person to talk to and I would of gave him ten stars not give
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lisa. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend of relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,659 reviews