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1st Line Future Planning Reviews

5.0 Rating 2,676 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,676 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Ian Oliver was very informative, understanding and talked me through each step for the best policy for me. I was very pleased with his help.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Victoria. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Georgia was very helpful and great customer service.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Patricia. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Easy to talk too. Full of information. 100% to James.Not pushy either. Would deal with him again very happy customer.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Carole. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Great agent no problems at all, made it easy
Helpful Report
Posted 5 years ago
Thank you for your lovely review Stephen. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Ceefax was most helpful with the process of my will I can't thank him enough for his help and I would highly recommend your service.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Yvonne. I am so pleased that you are happy with the service Ceejay provided for you regarding your will. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Excellent advice and easy to talk to, would reccomend Georgia to anyone
Helpful Report
Posted 5 years ago
Thank you for your lovely review Margaret. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very helpful, explained every thing in detail and also very friendly.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I would like to thank you for getting in touch with me again about my funeral because I was really worried about it
Helpful Report
Posted 5 years ago
Thank you for your lovely review Simon. I am so pleased that you are happy with the service Adnan provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Samantha was brilliant one million per cent fantastic, MY NAME IS ELVIS GARON NOOT WOT U PUT(JOHN)
Helpful Report
Posted 5 years ago
Thank you for your lovely review Elvis, we are sorry that we misinterpreted your name. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very good service provided. Any questions I asked were answered and every part of policy was explained. I would recommend Golden Leaf to my friends and family.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Noel. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
James who i took my funeral plan outwith was very helpful and he explained every thing to me and he was very polite and understanding
Helpful Report
Posted 5 years ago
Thank you for your lovely review Philip. I am so pleased that you are happy with the service James R provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Was very informative and helpful
Helpful Report
Posted 5 years ago
Thank you for your lovely review Lynne. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Really listened to my wishes over the phone. Gave me time to talk it through with my wife. Thoughtful and considerate even though they did not know any Sign Language.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Malcolm. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I would highly recommend your company
1st Line Future Planning 5 star review on 12th March 2021
Helpful Report
Posted 5 years ago
Thank you for your lovely review Yvonne. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very good with explain everything.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Georgia was very helpful, explained it all so it was easy to understand. Put me at ease to know my family won't have the worry.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
The staff where very helpful and I under stood wot they were explaining to me about my policy
Helpful Report
Posted 5 years ago
Thank you for your lovely review Helen. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Georgina was fantastic, great job ,great price,very happy with the outcome.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Keith. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Both your advisors today came across as very professional..I have been badgered with these calls constant and as a 61 yr old I am not that keen in giving the grim reaper a head start.Ian was very professional and caught my interest immediately...The Welsh lass who followed up was also very professional. And her nice accent sold it...Also made her laugh a lot...
Helpful Report
Posted 5 years ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Ian and Eirlys provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
Julie was very friendly & helpful Asked the correct questions to be able to Ofer me the correct funeral plan
Helpful Report
Posted 5 years ago
Thank you for your lovely video review Joan. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook https://www.facebook.com/Funeral1st/ Instagram https://www.instagram.com/funeral1st/ Twitter https://twitter.com/Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,676 reviews