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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Very good
Helpful Report
Posted 5 years ago
Thank you Renee for your lovely review. I am please to hear that you are happy with the service you were provided with. We value your custom and wish to help others in the same way we have helped you. If you recommend a family member or friend we are offering a £50 shopping voucher. To recommend someone please email hello@1stlinefuneralcare.com or call our customer services on 08000096494
Posted 5 years ago
James Wolfe is a very compassionate well mammered,he explained in details so that you could understand what he was saying, A very good person
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Posted 5 years ago
Thank you Tracey for your great review. I am so happy that James was able to help you in such a wonderful, compassionate way. It is always great to hear that our customers are given wonderful assistance in their choices. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
James came across very compassionate, he explained in very good detail, Well mannered But funny aswell. I felt at ease with him Thank you James
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Posted 5 years ago
Thank you Tracey for your lovely review. I will be sure to pass your comments onto James. I am pleased that he provided excellent advise enabling you to make an informed decision. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Excellent service and I was really pleased with how I was dealt with
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Posted 5 years ago
Good morning Valeri, thank you for your lovely review. I am so pleased that you are happy with the assistance our advisor gave you and were able to receive excellent assistance. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Hi plan is just what i wanted and it helps to know that im covered for all costs and dont leave my children with a heafty bill upon my death.which has helped me in a lot of ways that i dont have to worry.
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Posted 5 years ago
Morning Sarah, thank you for your wonderful review. I am glad to hear that your advisor was able to assist you in setting up your chosen plan. I am glad that it has helped you have peace of mind in this regard. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
James was very professional in everyway and helped me make changes to my funeral plan which im extremely grateful for all he did for me.
Helpful Report
Posted 5 years ago
Thank you Sarah for your lovely review. I will be sure to pass your thanks to James. I am glad to hear that he was professional and helped you make an informed choice based on the information he provided. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Clive was very good talked to about every thing I have getting my funeral with them they are really good cheers clive
Helpful Report
Posted 5 years ago
Thank you Christine Corby for your lovely review. I am pleased that Clive was able to go through all the details for you and explain any questions you had to enable you to make an informed decision. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
I'm very pleased with the service
Helpful Report
Posted 5 years ago
Thank you Michael Morris for your great review. I am glad to hear that you are happy with the service you received. If we can assist you further please let us know. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Very helpful very clear.
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Posted 5 years ago
Thank you Lisa Dove for your review. I am glad to hear that your advisor was able to help you make an informed decision and that he was helpful. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Clive was extremely friendly and explained the benefits of changing to a new plan with utmost passion and professionalism
Helpful Report
Posted 5 years ago
Good afternoon Joanne Minns, thank you for your lovely review. I am pleased to hear that Clive was friendly and was able to go through all the benefits so well. I will be sure to pass your comments onto him. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
It seems very good and straight forward to process when my family will have to deal with it
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Posted 5 years ago
Good Morning Christine Hancock, Thank you for your lovely review. I am glad to hear that you are happy with the process provided with your Plan. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
James was very nice and explained everything clearly he never rushed at anytime and if I was not sure about anything he would stop and explain it clearly to me overall a very nice experience considering we were chatting about my funeral
Helpful Report
Posted 5 years ago
Thank you Debi Nolan for your wonderful review. It is great to hear that James was polite and helpful. I am glad that he was able to ensure you had all the facts and information regarding your choices. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
James was very helpful and explained the details v ery well.
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Posted 5 years ago
Thank you Fred Palmer for your wonderful review. I am pleased to hear that James was helpful and explained all the plan details fully for you. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Good service explains everything, easy to understand.
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Posted 5 years ago
Good morning Susan Brown, thank you for your wonderful review. I am pleased to hear that you received good service and that everything was explained in detail to you. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Good advice and information about my funeral plan,advisor spent lots of there own time to make sure I understood everything about my plan
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am glad to hear that our advisor spent a great deal of time going through everything and answered all your questions, allowing you to make an informed decision. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
The sales man called james was polite
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Posted 5 years ago
Thank you Carole Allan for your great review. I am pleased that James was polite and helpful during your call and helped you set up your Plan with ease. As a company we value your custom and would like to assist others in the same manner. If you recommend any family or friends to 1st Line Funeral Care, we're offering £50 in High Street shopping vouchers. If you wish to recommend someone you know, please contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Clive went above and beyond to help us both explained all asset to the company thsk you
Helpful Report
Posted 5 years ago
Thank you Barara for your wonderful review. I am glad to hear that Clive was very helpful and that you received a detailed explanation of all your options to make an informed decision. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Clive was very clear and explained every detail to me very polite and friendly
Helpful Report
Posted 5 years ago
Thank you Barbara for your lovely review. I am happy to hear that Clive was polite and very helpful in explaining your choices to you. If you have any future queries, please don't hesitate to contact us. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
we where very happy with James Wolfe he was very polite and helpful if we had a issue he would stop and go back to explain many thanks
Helpful Report
Posted 5 years ago
Thank you Geoffrey and Linda for your excellent review. I am pleased to hear that James was very polite and helpful and that he explained all your choices in detail for you. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Your Sales person Adnan was very polite and explained in great detail all the different options in a way that I could understand
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Posted 5 years ago
Thank you Jacqueline for your lovely review. I will be sure to pass your message onto Adnan. I am pleased that he was able to ensure your options were explained in detail to you, enabling you to make an informed choice. If you have any queries in the future, please do not hesitate to contact us. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews