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1st Line Future Planning Reviews

5.0 Rating 2,673 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,673 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Malcolm James very good at his job and explained the service he offered very well.
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Posted 6 years ago
Thank you Irene for your wonderful words. It is great to hear that Malcolm was able to provide you with all the information that was relevant to your needs. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
I was happy with the phone conversation I had with you're colleague was very helpful and informative very good .
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Posted 6 years ago
Thank you Amanda for your lovely review. I am so pleased that you enjoyed the call with our colleague and that you were given the information to suit your needs. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Absolutely fantastic representative.
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Posted 6 years ago
Thank you Mrs A Louden for your wonderful review. I am so pleased that you were given excellent service from your representative and that the information provided was too your specifications. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Clive Watkins was very easy to talk to and knew his subject inside out. Absolute pleasure doing business with Clive.
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Posted 6 years ago
Thank you Andy for your lovely kind words in your review. I am very pleased to hear that Clive was able to provide you with the knowledge regarding our plans so effectively. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
I was very happy with the way I was delt with. A lovely helpful man was very professional. 10 out of 10. Thankyou
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Posted 6 years ago
Thank you Susan for your kind words and lovely 10 out of 10 scoring. It is always great to hear that you were provided with excellent, professional service, which we pride ourselves in. We value your custom and wish to help as many other people in the same way too. As a result, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
A nice gentleman called Clive Watkins called today to explain about the companies funeral plan. Clive explained the details of the plan very clearly and was easy to understand.
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Posted 6 years ago
Thank you Alan for your lovely review. We really do value your custom and it's great to hear we did a good job in setting up you're funeral plan. We're really pleased that we could help you, in the same way as we've helped many other customers plan their funeral and freeze future costs. We're on a mission to help as many people like yourself, by saving individuals and families as much money as possible and help individuals plan ahead to their desired wishes & taking the burden away from loved ones, come the time of need. Great News - Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Excellent and so helpful, nothing was too much trouble to explain.
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Posted 6 years ago
Thank you Lesley for your wonderful review. I am happy to hear that all your questions were explained and that you were able to receive the assistance in your choices. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
The young man who helped me he made it so easy , and explained it all to me he was very pleasant , he helped with some questions I had ,
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Posted 6 years ago
Thank you Lorraine for your wonderful review. It is great to hear that you were assisted so well in your choices and that your questions were resolved in a manner that was easy to understand. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
A man named clive watkins rang me today. It wasnt an expected call but I'm glad I took it. I do know why I got that call..not because it was some pushy salesman but it has obviously been picked up through companies by my quest to make sure i leave my daughter free of hassle money and debt in the event of me spiriting up to the sky. It wont matter to me cos I will be free but I would like to leave in safe knowledge that my daughter can grieve just for me going and not have to make any decisions that I wouldnt want to myself. Clive Watkins totally understood and that is not a lie and the bonus after the great chat we both had is it is nowhere near as much as I thought it be. In fact if I'd known how low the payment would have been I'd have done it first! Excellent listener didnt push nothing just listened and explained questions I raised. Give this man a call..you will be as surprised AND pleased as I was!
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Posted 6 years ago
Thank you Christine for such a wonderful review. I will be sure to pass your thanks onto Clive. It is wonderful to hear that he took his time and explained every process and choice to you in a manner that was suitable to you. I am glad that in his efforts he was able to provide you with the peace of mind in the knowledge that your family will have your wishes set in place and not have to worry about anything. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Adnan, explained that I was not getting the best deal with my currant plan and for only a couple of £ more a month I got a lot extra. He was lovely to talk to and he also listened to me, which a lot don’t it’s just push push. Very understanding and very helpful. Excellent
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Posted 6 years ago
Thank you Paula for your lovely review. It is great to hear that Adnan was able to go through all the choices with you and inform you in a manner that was pleasing to you. It is very important to listen to the wishes of the person choosing a funeral plan, so I am very happy to hear that you were listened to so well and your wishes were taken into account in all steps of the process. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
The guy who I spoke to ( Clive Watkins) was very friendly , answered all questions I ask directly, no going round the table so to speak ,
Helpful Report
Posted 6 years ago
Thank you Angela for your lovely review. I am so pleased to hear that your call with Clive was so beneficial and that he was able to answer all the questions you had at the time. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Excellent service and all explained very well and very helpful
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Posted 6 years ago
Thank you for your review Thomas. I am very pleased to hear that you were so pleased with the level of service you received. I am glad that your questions were fully answered enabling you to make an informed decision regarding your funeral plan. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Clive Watkins explained carefully and clearly all that will be covered and included in my Funeral Plan . The costs involved and when they would be taken from my bank . I am very satisfied with my Plan and his service .
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Posted 6 years ago
Thank you Sylvia for your lovely review. I am so pleased to hear that Clive was able to cover your wishes in your plan to your satisfaction. I am glad to hear that he explained all the costs and financial details in his call with you. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Very friendly and helpful he explained everything thoroughly
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Posted 6 years ago
Thank you Marion for your wonderful review. I am very pleased to hear that all your questions were dealt with during the set up of your plan and that you are pleased with the outcome thereof. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Found them very good and answered all my questions and Adnan very good talking me through plan
Helpful Report
Posted 6 years ago
Thank you for your review. I am pleased to hear that all your questions and queries were answered in a pleasing manner by Adnan. I am glad to hear that your plan was explained to you in detail and that you are happy with your choices. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Good service. Very pleasant. Good information.
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Posted 6 years ago
Thank you for your review Isobel. I am glad to hear that you are pleased with the level of service you received and that the information given was to your satisfaction. If we can assist in anyway in the future, please do not hesitate to call us. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
James was excellent as his manner was kind and yet very professional. A very good person to have on a team and easily understood. He explained all parts of the plan, and it was his explanation that made me decide to purchase this funeral plan.
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Posted 6 years ago
Thank you Barbara for your lovely review. I am so pleased that James was able to explain every details of the choices available to you. I am glad to hear that he provided you with the excellent service we pride ourselves in, resulting with you making an informed choice. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Very good service and James who introduced me to the plan was fun and thorough.
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Posted 6 years ago
Thank you Phillip for your lovely review. It is good to hear that James provided a thorough detailed account of the plans on offer as well as excellent service. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
The advice I was given was clear and the advisers was very friendly and happy with me asking him questions and had lots of time
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Posted 6 years ago
Thank you for your lovely review Cheryl. I am glad to hear that you were provided with clear concise advice and able to have all your questions answered in a polite manner. Making a decision to preplan something is very important, so it is wonderful to hear that you were given the time to fully make an informed choice. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
Very helpful. Told me a lot of useful Information
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Posted 6 years ago
Thank you for your great review Deborah. I am glad to hear that your experience was helpful and you were provided with great information to make an informed choice. Because we want to help as many people in the same way, we're offering £50 High Street vouchers for any family or friends that you recommend to 1st Line Funeral Care. If you know of anyone that we can help in the same way as we've helped you. Contact us below; Email - hello@1stlinefuneralcare.com Phone - 0800 009 6494 Kind Regards, 1st Line Funeral Care
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,673 reviews