The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.95

5.0 Rating 971 Reviews

99 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

5.0

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been many years since receiving honest, personal attention when buying anything. After sharing our thoughts on what we need in a mattress and being shown some choices, we were left to try at our leisure, no pressure. Service, Quality and outstanding product. Delivering and unpacking just add to our 5 star review. Thank you guys. Will definitely recommend.”

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Posted 22 hours ago

“Was a pleasure to deal with them. Our mattress arrived sooner than we expected, our expectations having been managed well - under promised and over delivered. How all good businesses should be. Can’t recommend them highly enough. Delivery was effortless. Very happy.”

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Posted 3 days ago

“Super beds, friendly service, highly recommended! 🤓”

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Posted 6 days ago

“Boys were very helpful and polite, put bed together, made sure I was very happy, took all rubbish away. Bed is oh so comfortable. Would recommend your company and helpful staff. I thankyou for your guidance with getting it right.”

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Posted 6 days ago

“The place to go for a base or mattress.”

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Posted 6 days ago

“Matthew was very helpful (and not at all pushy) in showing us our options and helping us towards our choice. We opted for two single mattresses of differing firmness on top of two clipped together single bases, with a super king-sized padded headboard. All excellent products. Delivery and removal of our old beds was very efficient. Our only mistake was not to see the bases and mattresses assembled together - my wife has to use a small step to climb onto the bed!!”

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Posted 6 days ago

“Fantastic service, quick delivery and great customer service. Lovely quality bed. Thanks”

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Posted 3 weeks ago

“Polite and helpful, they found us what we were looking for. All arrived on time and assembled with packing taken away. Very pleased would reccommend.”

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Posted 3 weeks ago

“Helpful and professional service”

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Posted 3 weeks ago

“What a great service. Matthew was so knowledgeable and helpful explaining the differences in mattresses. He allowed us time and space to work out which one was the best for us. Dominic was great in organising delivery and it was delivered on time. Great service. Really great service.”

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Posted 3 weeks ago

“Great service and very helpful throughout. Have used several times and would definitely recommend.”

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Posted 4 weeks ago

“Customer service is extremely good, pricing is on a par with what you would pay for the same brand (Mlily) in one of the chain stores, delivery was quick & efficient. The store offers to remove & recycle your old bed for a fee - I paid this & got a prompt refund when I changed my mind. On the whole I would recommend this company to everyone.”

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Posted 4 weeks ago

“So happy! All the staff I've interacted with, in the shop, over the phone and the delivery guys, have been kind and friendly and provided an outstanding level of service. Never any pressure. My mattress is worth every penny. I'm sleeping deeper already, after just days, and I'm waking up feeling more rested and less stiff in the morning. The smell of lanolin just reminds me of the quality of the filling. Very happy to recommend. Thank you so much!”

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Posted 4 weeks ago

“Great advice given and mattress was in stock. Excellent business, will use again”

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Posted 4 weeks ago

“Visited this shop to purchase a new double bed and mattress. The salesman was friendly, polite and knowledgeable. He pointed us in the direction of a bed which matched exactly our requirements and was within our budget. The whole experience from purchase to delivery was efficient and quick. I would thoroughly recommend this company and wouldn't hesitate to buy from them again.”

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Posted 1 month ago

“We cannot recommend these guys more highly! We purchased a mattress nearly ten years ago, and went back to be served by Matthew again - highly knowledgeable, and very easy to deal with. He recommended a new mattress, delivery was brilliant, they took away the old mattress, and the delivery men were very helpful. Fantastic customer service and they know what they are talking about!”

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Posted 1 month ago

“I recently had an outstanding experience with this bed and mattress shop, and I felt they truly deserved a positive review. About a month ago, I had an emergency need for a king-size bed, mattress, and pillows. It was already 3pm, and I needed everything delivered the same day. The team were absolutely fantastic. They didn’t push the most expensive options, but instead offered sensible, honest recommendations that suited exactly what I needed. To my amazement, they delivered everything within just two hours of me walking into the store. The whole process was smooth, friendly, and highly professional. I’ve since returned for another bed and additional mattresses, and once again received first-class service. The staff were just as friendly, helpful, and customer-focused as before, offering great advice without any pressure. I genuinely recommend this shop to anyone looking for quality products and exceptional service. They really go above and beyond!”

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Posted 1 month ago

“Bought mattress before and went back for more when needed new ones for different place. Great choice - easy to test mattresses Great advice Great price”

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Posted 1 month ago

“Great service. Very friendly,informative and helpful staff. The delivery drivers were exceptional with a quick turn around. Very pleased with my purchase from the Bed and Mattress Centre and would definitely recommend”

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Posted 1 month ago

“Such helpful staff, from helping us find the right mattress for us, to arranging delivery and removal of our old mattress. Quick, efficient and great prices.”

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Posted 1 month ago

The Bed and Mattress Centre is rated 5.0 based on 971 reviews