OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,540 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company ! Easy ordering, competitive prices and fast delivery”

Helpful Report

Posted 1 day ago

“I placed a sample order with OK Vape a couple of weeks back, I was very impressed from the ordering process to delivery in 3 days...Congrats guys! a great service. I have just placed another order and will review again.”

Helpful Report

Posted 2 days ago

“Got in touch received goods 4 days later”

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Posted 2 days ago

“New pack of 2 now instead of 3 , same price but don't last any longer. Am sourcing other options”

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Posted 2 days ago

Hi Nita, Thank you for taking the time to leave us your review and we're sorry to hear you feel that way. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. We're committed to ensuring high product quality and are making changes to improve this product line going forward and to expand its potential. All the best, Calum @ OK Vape

Posted 2 days ago

“As expected first class”

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Posted 3 days ago

“Very happy customer items always arrive on time”

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Posted 4 days ago

“The website is clunky and l have had to phone in my orders. That said,.the staff were very helpful and pleasant to deal with.”

Helpful Report

Posted 4 days ago

Hi Saul, Thank you for your review, I am glad to hear that our team were able to assist you! I'm sorry that you have experienced issues when trying to place orders online. I will reach out and take further information from you so our team can look into this. Kind regards, Ashley @ OK Vape

Posted 4 days ago

“So disappointed.down to 4 a packet for the same money. Flavour wrong and will look again. A customer for long new packet loss amounts to loss with buying in bulk”

Helpful Report

Posted 4 days ago

Hi Jude, Thank you for taking the time to leave us a review! While we have recently added our 10 Motives Flavour Match Refills which come in packs of 4, I would like to reassure you that we do still offer our OK Cigalike refills which have 5 refills in a pack! If you would like to order this product, please visit the following link: https://okvape.co.uk/refills/ok-cigalike/ Kind regards, Ashley @ OK Vape

Posted 4 days ago

“Had small problem with ordering in that I had to buy the refills as well as the chargers but apart from that pleased with the order and delivery”

Helpful Report

Posted 4 days ago

Hi Elizabeth, Thank you for taking the time to leave us a review! I am glad to hear that you were pleased with the delivery service and our products :). Unfortunately due to postal regulations, we are unable to send out batteries by themselves. Please accept our sincerest apologies for any inconvenience caused. Kind regards, Ashley @ OK Vape

Posted 4 days ago

“Always prompt delivery. Always correct as ordered and great value.”

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Posted 6 days ago

“I have used OK Vape for over 2 years and have always been pleased with the quality of the products and the speed of deliveries A winning combination !”

Helpful Report

Posted 1 week ago

Hi Clive, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 6 days ago

“You need to review your quality control processes. I have bee buying OK vapes for more than 6 years, the last batch of 15 x high strength refills contained”

Helpful Report

Posted 1 week ago

Hi there, Thank you for taking the time to leave us a review, I'm very sorry to hear that you have been disappointed in your OK Cigalike Refills recently. I will contact you to take some further information from you and investigate further. Kind regards, Ashley @ OK Vape

Posted 1 week ago

“Very prompt delivery and good prices compared to 10 Motives. I like the extra strength 20mg cartridges.”

Helpful Report

Posted 1 week ago

Hi Stephen, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 6 days ago

“Always very polite and very pleasant. Thankyou”

Helpful Report

Posted 1 week ago

Hi Lorraine, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 6 days ago

“Easy to use the web page and order what you need also very good delivery”

Helpful Report

Posted 1 week ago

Hi Kirsten, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 6 days ago

“Very good experience being the first time ordering, I use cig like vapes and have done for years but can no longer buy batteries in the shops hence why I ordered online, whilst there I tried the vape pod kit which I was well impressed with , i made a second order for refill pods which I love , the order did sadly did take a week to arrive but got in the end, I was hoping to purchase the refill pods at my local Asda but unfortunately they don’t sell them so I’m not sure I will stick to the pod vape but I do prefer it to the cig vapes”

Helpful Report

Posted 1 week ago

Hi Joanne, Many thanks for taking the time to leave us your review. It's great to hear you're enjoying our products and we hope you continue to purchase from us in the future! All the best, Calum @ OK Vape

Posted 6 days ago

“I like the product that's why I buy it. The problem I have is opening the blinking thing, it is so hard to get the top off, I end up using a knife in several places to get under the cap to flip it off then cutting the seal . That's the only way I get to use the product.”

Helpful Report

Posted 1 week ago

Hi Josephine, Many thanks for taking the time to leave us your review! We're glad to hear you're enjoying our products and we take onboard the issue you've mentioned regarding the bottle caps of our e-Liquid range. I shall be in touch directly with you to discuss this matter further. All the best, Calum @ OK Vape

Posted 1 week ago

“Disgusted that you have changed the packaging down to two vape instead of three simply so you could charge more for the same quantity.”

Helpful Report

Posted 1 week ago

Hi David, Thank you for taking the time to leave us your review and we're sorry to hear you feel that way. We appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. We're committed to ensuring high product quality and are making changes to improve this product line going forward and to expand its potential. All the best, Calum @ OK Vape

Posted 1 week ago

“Great product offers and quality.”

Helpful Report

Posted 1 week ago

Hi Ralston, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. All the best, Calum @ OK Vape

Posted 6 days ago

“Great quality and delivered on time”

Helpful Report

Posted 1 week ago

Hi Brian, We are thrilled to hear that you're satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 6 days ago

OK Vape is rated 4.8 based on 6,540 reviews