OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,374 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iv bought from OK Vape about ten times and always been great ..but this time my order came and it was incorrect .I’d ordered one starter pack and two large e cig batteries ..only one battery came .It was only £4.50 I lost but it was more the principle.I doubt I will use OK Vape again I’m sorry”

Helpful Report

Posted 1 day ago

Hi Shaun, Thank you for taking the time to leave us a review and I'm sorry to hear you've experienced this issue. We'll be in touch directly with you to resolve this matter further. All the best, Calum @ OK Vape

Posted 1 day ago

“Quick reliable service”

Helpful Report

Posted 1 day ago

Hi Pauline, We are delighted to hear this, thank you for taking a moment to share your experience with us. If you need any more assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 10 hours ago

“Excellent, arrived in good time and in good condition and was exactly what I ordered, thank you”

Helpful Report

Posted 2 days ago

Hi Caroline, Thank you so much for sharing your experience of ordering from us! Please don't hesitate to get in contact if we can be of assistance. All the best, Calum @ OK Vape

Posted 10 hours ago

“All good again Easy to order and quick delivery”

Helpful Report

Posted 2 days ago

Hi Tom, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 10 hours ago

“We used ok tapes direct as no longer could I purchase them from my local shop and excellent service fast good value products and when I messed up my order on-line they quickly adjusted it and emailed me back promptly fantastic customer service from them”

Helpful Report

Posted 2 days ago

Hi Jane, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our products too. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 10 hours ago

“Extra quick delivery”

Helpful Report

Posted 3 days ago

Hi Anita, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 10 hours ago

“Realized I had run out, placed and order and then noticed I had put wrong house number and miss spelt my postcode. Email to company and and instant reply to confirm they had changed the details. Delivery within three days. Excellent service would highly recommend. Thank you.”

Helpful Report

Posted 3 days ago

Hi Andy, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 10 hours ago

“For me it's the best iv had tried other before could not get on with them”

Helpful Report

Posted 3 days ago

Hi Angela, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 10 hours ago

“I'm very pleased to find a brand which is compatible with 10 Motives and is cheaper! Easy to order and delivered promptly. Thank you”

Helpful Report

Posted 4 days ago

Hi Sherry, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 10 hours ago

“Just recently I’ve had a few cartilage’s that do not hold their charge and one box of refills that didn’t work/pop I’ve been buying these ecigs for a long while and have never had any issues until recently!”

Helpful Report

Posted 4 days ago

Hi Charlotte, Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. All the best, Calum @ OK Vape

Posted 1 day ago

“Items received in good order and I was pleased with them would buy from them again”

Helpful Report

Posted 4 days ago

Hi Doreen, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. All the best, Calum @ OK Vape

Posted 10 hours ago

“Excellent service .”

Helpful Report

Posted 4 days ago

Hi Jackie, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. All the best, Calum @ OK Vape

Posted 10 hours ago

“Wouldn’t recommend this vape. You have to stuck really hard to get anything. Think it’s faulty or the two cartridges that were included were already used. Bought a fresh 5 cartridge box, tried another same problem, repeatedly needing to charge. In the week I’ve been using I’m charging 10 times a day on a 5v charging amp socket. Nothing like a cigarette and I was smoking 20 a day, I only bought because I trying to quit and after reading so called “reviews”. I will give it another 4 days, but I will probably end up buying cigarettes until I can find a decent vape that more suitable for people trying to quit cigarettes. Really disappointed ☹️”

Helpful Report

Posted 4 days ago

Hi Tina, Thank you for your review. We are so sorry to hear you have experienced a few different issues with your items, but hopefully, we can rectify this for you. I want to reassure you first, that we have made no changes to the manufacturing of our products and strict quality control measures remain in place. I will get in touch with you directly so we can get further information. Kind Regards, Ashley @ Ok Vape

Posted 4 days ago

“Always super quick on delivery, always use this company 👍👍”

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Posted 5 days ago

“Very quick service”

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Posted 5 days ago

“I often buy the cigarette look alike batteries and they are perfect. They have been a very important part of me giving up smoking. Also, they are delivered quickly and are reasonably priced.”

Helpful Report

Posted 1 week ago

Hi Paul, Thank you so much for your kind words, we're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“All the supermarkets have stopped selling ok vape which is annoying howler your service is fast and efficient”

Helpful Report

Posted 1 week ago

Hi Christine, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Good range of products, fab deals on multi buys good delivery time.”

Helpful Report

Posted 1 week ago

Hi Anita, Thank you so much for your kind words, we're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 1 week ago

“Brilliant, could not have given up smoking without them.”

Helpful Report

Posted 1 week ago

Hi Sandra, That is great to hear! Thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 1 week ago

“Pleased with the service thank you will shop again delivery very good”

Helpful Report

Posted 1 week ago

Hi Peter, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know! Best Wishes, Ashley @ OK Vape

Posted 1 week ago

OK Vape is rated 4.8 based on 6,374 reviews