Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 50,070 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 50,070 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Excellent choice of footware, with great service and price
Helpful Report
Posted 1 hour ago
Good quality and arrived in good time.
Helpful Report
Posted 1 hour ago
The item was not available in my size in the store and the assistant ordered them for me online. They arrived in a timely manner and fit me beautifully.
Helpful Report
Posted 2 hours ago
Very easy transaction shoes are lovely stylish and comfortable
Helpful Report
Posted 2 hours ago
Happy with the delivery and happy with the shoes. Have had several pairs of Ecco shoes and always pleased with them.
Helpful Report
Posted 3 hours ago
Compared with my first order many years ago, your shirts are now a poorer quality and much more expensive
Helpful Report
Posted 3 hours ago
Good quality leather slippers. Order was fulfilled very quickly
Helpful Report
Posted 3 hours ago
Efficient and returned without problem
Helpful Report
Posted 6 hours ago
Great to have a shoe shop that sells different brands, including all my favourites, ie Sketchers, Remonte, Gabor, Clark's and many more. Always friendly and helpful staff in my local Kirkcaldy store.
Helpful Report
Posted 8 hours ago
Too good to be true!! Boys school shoes (Clarks) £25. Website states, in both product information and description, LEATHER. So I went ahead with my order. Surprise, surprise, when they arrived...... SYNTHETIC!! After double checking, other sites that sell the same product, including Clarks themselves, do not FALSELY CLAIM these to be LEATHER!!!! Very disappointing from Charles Clinkard and their lack of Trades Description Act knowledge!!
Helpful Report
Posted 9 hours ago
Thank you for your feedback. Tracy. I'm sorry to hear that our listing was incorrect. Unfortunately, this was an oversight, that has now been rectified. I hope you'll accept our apologies for any inconvenience caused by this. Kind regards, Rosie | Customer Services.
Posted 4 hours ago
Excellent quality purchase however, slow to dispatch and miscommunication from customer service on delivery date. Had to stay in 3 separate days due to this.
Helpful Report
Posted 21 hours ago
Lovely sandals and very comfortable.
Helpful Report
Posted 22 hours ago
I ordered a pair of sandals for delivery to the store at Eldon Square Newcastle thinking it might be quicker than home delivery. Silly me, it was painfully slow over a week and I had to phone the appalling customer service team who asked if I wanted them to ring the store to see if the sandals had been delivered, well of course I did! Went to collect the following day, the store was painfully slow to serve anyone. I realise they need to talk to people but really waiting over ten minutes is just not on. All in all a terrible experience and it will make me think twice before ordering again. Glad to say the sandals are gorgeous though.
Helpful Report
Posted 1 day ago
Ordered on the Saturday, kept informed of payment, delivery date, then day of delivery. Birkenstocks arrived exactly when expected. Did make an enquiry regarding my address, reply from Charles Clinkard straight away. Brilliant service. Thank you.
Helpful Report
Posted 1 day ago
Easy to order and fabulous product for a great price. I have very high instep and wide feet and now have the same sandals in 4 colours. Love them!
Helpful Report
Posted 1 day ago
These beautiful shoes arrived promptly and in perfect, new condition. Ordering was straighforward and I was kept updated on the delivery. I can't wait to wear them for my son's wedding.
Helpful Report
Posted 1 day ago
I ordered pair of leather slippers after seeing them on line. I already had a pair from charity shop @ 5 years ago so it was time to renew them. Ordered new ones easily & they were delivered on time. Very easy process
Helpful Report
Posted 1 day ago
Twice I have asked for my order to come by Royal Mail even if I had to pay extra. Was my request followed through even though I was told it would be and what happened - low and behold it came by an independent delivery which causes me problems so please do not sweeten me by agreeing to use Royal Mail and once my order has been taken my request is ignored. Your customer query office will confirm this.
Helpful Report
Posted 1 day ago
I've shopped with Clarles Clinkard before so I know them to be a very reliable company. My orders arrive promptly and if I need to return anything that's fine to.
Helpful Report
Posted 1 day ago
Unfortunately the shoes arrived with worn laces. I now have the trouble of sending the shoes back. Why wasn’t the shoes checked before shipping out. Frustrating.
Helpful Report
Posted 1 day ago
Charles Clinkard is rated 4.8 based on 50,070 reviews