Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Zatu Games Reviews

4.8 Rating 34,177 Reviews

95 %

of reviewers recommend Zatu Games

Company Reviews

Product Reviews

4.8

Based on 34,177 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 29th April 2024

Zatu Games 5 star review on 28th April 2024

Zatu Games 5 star review on 27th April 2024

Zatu Games 5 star review on 27th April 2024

Zatu Games 5 star review on 24th April 2024

Zatu Games 5 star review on 23rd April 2024

Zatu Games 5 star review on 19th April 2024

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Often the best price out there, packing/padding could improve.”

Posted 1 month ago

“The game arrived promptly and it’s a great game and there’s plenty of scope to modify the game play in just the one deck. Choosing the right characters is quite important. We played as a five and we lasted about 4 games of it before we were twitching to play something else. The App made things very easy. My one gripe is that the box comes in a relatively small box but delivery costs were relatively expensive.”

Posted 1 month ago

“Really fast turnaround from ordering to delivery, and the items were very affordable compared to other sites”

Posted 1 month ago

“Quick delivery, reasonable priced, good games”

Posted 1 month ago

“No complaints really. Goods were delivered on time and decentley packaged. Dispatch of goods took a while from point of order but once shipped they arrived quickly.”

Posted 1 month ago

“Good service and quick delivery.”

Posted 1 month ago

“I like the fact that you can back order games so that you can get games that you want as soon as they are available.”

Posted 1 month ago

“Ordered Star Wars Legion Core from Zatu and few other bits - was a great price, however the postage was a tad odd - originally said order before x time for next day delivery, I picked the standard 1-2 days - but the item wasn't posted until day 2 - then royal mail messaged saying it would be the 4th day when it was delivered between 8-10am. However on day 3 at 6pm ish the parcel arrived earlier without a notification change. Strange. But other than oddies with royal mail all good.”

Posted 1 month ago

“Great prices and good selection but occasionally 'optomistic' pre order timelines and stock issues, no problems with refunds though.”

Posted 1 month ago

“Fast service good price”

Posted 1 month ago

“Good prices compared to other websites, Good availability of what I was looking for, prompt delivery. Would definitely use again.”

Posted 1 month ago

“Great service, excellent choice of games, all safely delivered on time.”

Posted 1 month ago

“excellent service and product”

Posted 1 month ago

“Wide range of stock, including things difficult to find in local shops. Quick reliable delivery. Will use again”

Posted 1 month ago

“It is really nice to find anything I need all in one website with competitive prices. Also, I like the new way so people don’t get confused ordering a game not in stock yet.”

Posted 1 month ago

“Great service and delivered earlier than expected. Only issue is being encouraged to enter a competition through social media that doesn't exist - but click baity but not free end of the world!”

Posted 1 month ago

“Great service, excellent prices mostly. I saw on book hugely overpriced”

Posted 1 month ago

“Ordered 2 games. They arrived 2 days later, in good condition. Good games. Good price. No complaints. I shall definitely use Zatu Games agein.”

Posted 2 months ago

Thank you for the lovely review! We're delighted to hear how happy you are with your order and we can't wait to help you build up that collection! We look forward to your next order, and can't wait to hear from you again soon :D Zatu Games

Posted 1 month ago

“Stuff I was looking for cheaper than elsewhere. Order tracking was a bit so so, there was a week where I was wondering what was happening and if my order would turn up. It did, and everything was fine.”

Posted 2 months ago

Thank you so much for your review! We're delighted to hear that you had a great experience. Providing quality products and exceptional service is our priority, and it's rewarding to know we've met your expectations. Your support means a lot to us. If there's anything more we can do for you or any way we can enhance your experience, please feel free to let us know. We look forward to serving you again soon. Best regards, Zatu Games

Posted 1 month ago

“Delivered quick and well packaged”

Posted 2 months ago

«
1
2
3
4
5
»

Zatu Games is rated 4.8 based on 34,177 reviews