Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,711 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the 28mm us airborne box and was cheaper than anywhere else I searched also delivery o time no delays or issues couldn't be happier with service.”

Helpful Report

Posted 5 months ago

“Easy to order on line. Fast and secure delivery. Vast choice of products to purchase. Ideal when looking for gift ideas. I purchased some Warhammer books, perfect for Warhammer fan. Would highly recommend giving Zatu Games a look in. Will be using again.”

Helpful Report

Posted 5 months ago

“Great choice, fair prices and quick delivery”

Helpful Report

Posted 5 months ago

“Ordered escape games a couple of times now, great selection of games, fast delivery and always perfect condition items.”

Helpful Report

Posted 5 months ago

“Zatu were quick and efficient with the delivery and the game was perfect for my training session”

Helpful Report

Posted 5 months ago

“The item came just as requested and the game is fun to play! Shipping was extremely quick and customer support responded quickly to my questions!”

Helpful Report

Posted 5 months ago

“Fast shipment and a cool little extra for the game!”

Helpful Report

Posted 5 months ago

“Excellent source of board games. Decent prices and reliable delivery”

Helpful Report

Posted 5 months ago

“Speedy delivery and the item was well packaged. This is the first time I've used Zatu and I'm a very satisfied customer. Full marks from me!”

Helpful Report

Posted 5 months ago

“Delivery was on time. Item was packaged well and much more competitive prices than some other big online stores.”

Helpful Report

Posted 5 months ago

“Great prices, good service”

Helpful Report

Posted 5 months ago

“Amazing service, the product arrived in just a couple of days.”

Helpful Report

Posted 5 months ago

“The item I ordered is just like the discretion and I couldn't of wish for a better item. Beautiful colours and design. Very good communication. Easy to order from. Will 100% be buying from again.”

Helpful Report

Posted 5 months ago

“The prices are very competitive and the deliveries are well packaged and prompt. I like they clearly show what is in stock.”

Helpful Report

Posted 5 months ago

“Amazing games, good prices, and good delivery! My go to place to buy board games”

Helpful Report

Posted 5 months ago

“Great service, quick delivery - great condition. I would order from them again”

Helpful Report

Posted 5 months ago

“Great place to get games, fast and safe delivery”

Helpful Report

Posted 5 months ago

“Really great service, quick turnaround, good prices.”

Helpful Report

Posted 5 months ago

“Excellent product and great service.”

Helpful Report

Posted 5 months ago

“Absolutely pleased with my purchase. I decided to buy from the outlet. I purchased Wednesday Attack Of The Hydes and I was extremely pleased with it. It was missing its cellophane and has a small dent to the corner of the box. Apart from that the game is immaculate. It came late due to Storm Amy by one day as I had requested next day delivery. But hey, you can't control the weather. It came extremely well packed. I cannot fault anything.”

Helpful Report

Posted 5 months ago

Zatu Games is rated 4.8 based on 46,711 reviews