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Zatu Games Reviews

4.8 Rating 48,738 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,704
 Metrics Info
4.8
Based on 48,738 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Anonymous
Verified Buyer
“Delivers as expected.”
Helpful Report
Posted 8 months ago
Rushna A
Verified Buyer
“I cannot be more impressed with Zatu Games. Games are very affordable and the quality of the games are in immaculate conditions. Thank you for the quick service too.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“What a great company with a huge selection of amazing games for all tastes. Heartily recommend.”
Helpful Report
Posted 8 months ago
Paul F
Verified Buyer
“Excellent service,super quick delivery”
Helpful Report
Posted 8 months ago
Owen L
Verified Buyer
“Good prices and offers, fast delivery.”
Helpful Report
Posted 8 months ago
Nicole M
Verified Buyer
“Fast delivery, the product arrived safely”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“I am very satisfied with ZATU's service. The delivery arrived quickly and was adequately packaged. I would gladly use them again.”
Helpful Report
Posted 8 months ago
Dan J
Verified Buyer
“Games arrived well packaged and we've enjoyed playing them most evenings!”
Helpful Report
Posted 8 months ago
Szandra T
Verified Buyer
“Helpful and friendly staff. Thanks for your work!”
Helpful Report
Posted 8 months ago
Sofoklis K
Verified Buyer
“Nice collection, reasonable prices. Really nice e-shop.”
Helpful Report
Posted 8 months ago
Frederick G
Verified Buyer
“This was bought as a gift. The recipient reports it is a very good game indeed.”
Helpful Report
Posted 8 months ago
Philip P
Verified Buyer
“Brilliant service”
Helpful Report
Posted 8 months ago
Roger T
Verified Buyer
“Zatu are my go to place for games. A great selection and at good prices. Packaging and delivery is exceptional. Thank you.”
Helpful Report
Posted 8 months ago
Ben A
Verified Buyer
“arrived safely packaged and was a very good price”
Helpful Report
Posted 8 months ago
Joseph L
Verified Buyer
“Really clear website, and my board games arrived well packed and in the expected timeframe - 10/10!”
Helpful Report
Posted 8 months ago
Karen P
Verified Buyer
“Quick delivery, very good price and a great selection to choose from.”
Helpful Report
Posted 8 months ago
Tania B
Verified Buyer
“Very quick and efficient service - you helped make our Festive parties with the game I bought.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Good customer support”
Helpful Report
Posted 8 months ago
Henry C
Verified Buyer
“Poor arrangement and poor customer service. I have order from Zatu Game in 6- Oct. However, my order do not ship on time without any contact. After months of contact, only 1 out of 5 item shipped and it made the shipping cost over my product itself.”
Helpful Report
Posted 8 months ago
Hi there, Thank you for your review and for taking the time to share your experience. We’re sorry for the frustration caused by the delay to your order and the time it took to reach a resolution. After you contacted us, we discussed the items that were delaying your order and, at your request, these were cancelled so that the remaining item could be dispatched. We also refunded the difference in the shipping cost to reflect this change. As your order was being shipped internationally, the remaining shipping charge was still required, as international delivery costs apply regardless of the cost of the items in a parcel. We appreciate that receiving only part of an order after such a long wait is disappointing, and we’re sorry that this situation did not meet your expectations. Your feedback has been noted and helps us review how we handle similar cases in future. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk and a member of our team will be happy to help. Thank you, Team Zatu Games
Posted 8 months ago
Jose M
Verified Buyer
“Game arrived perfectly in Germany, with no hassle from customs beyond making the delivery take one or two days more than necessary. Very satisfied, will probably order again.”
Helpful Report
Posted 8 months ago
Zatu Games is rated 4.8 based on 48,738 reviews
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