Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,709 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and rapid delivery - all great.”

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Posted 4 months ago

“My new game arrived in immaculate condition, I was so happy as I couldn't find this game anywhere else and it was a decent price. Really trustworthy company with fast shipping.”

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Posted 4 months ago

“Great service, very quick delivery and everything as expected. I would order again!”

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Posted 4 months ago

“Reliable and fast delivery, board games are high quality. Deserve the 5 starvrating i have given”

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Posted 4 months ago

“Zatu Games is always a great value for money and super quick to dispatch online orders. I love the great selection of board games.”

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Posted 4 months ago

“Good prices, easy to use website!”

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Posted 4 months ago

“Everything great. The products arrived at the destination country and without any damage. The updates on the delivery were continous and overall the purchase delivery was very good.”

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Posted 4 months ago

“Great service. All the games we ordered arrived quickly.”

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Posted 4 months ago

“Very good, even for a French Customer”

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Posted 4 months ago

“A great site for buying either classic or just released games- customer service is also of a high standard”

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Posted 4 months ago

“Great model , detail is amazing ing and kept us busy for a day nearly.”

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Posted 4 months ago

“Deliverd in a mint state as always, even when a order goes wrong Support is quick to answer en always does there best to help. + Zatu has a large assortiment of games and neesh hobbys that it became a go to for me to get those supplies.”

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Posted 4 months ago

“Very satisfied.”

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Posted 4 months ago

“ZATU offers a great stock of games, reasonable prices and sensible shipping rates. It's great!”

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Posted 4 months ago

“Good product and the cheapest price I could find. Always deliver quickly and as scheduled.”

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Posted 4 months ago

“Fast, efficient and with an amazing collection. A great way to get the games you want at a reasonable price.”

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Posted 4 months ago

“Fast and efficient shipping of product, which is exactly as stated on the website. What's not to love?!”

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Posted 4 months ago

“Cards from one set were bent due to internal warping, Zatu refused to refund or replace as they do not consider it 'damage'.”

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Posted 4 months ago

Hi Joseph, Thank you for taking the time to share your experience, and I’m genuinely sorry to hear about the issue with the bent cards. We aim to ensure every product meets our quality standards, and we understand how disappointing it must be to receive something that doesn’t meet your expectations. Regarding our policy, we consider products that have slight imperfections during manufacturing as not qualifying for replacement or refund as damage. However, your feedback is important to us as we continuously strive to improve our services. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out to our customer service team at team@zatu.co.uk with reference number 1960. Thank you for your understanding. Best wishes, Team Zatu Games

Posted 4 months ago

“I love the amount of choice of games in Zatu Games and the prices are always very competitive. All our games arrived boxed and well protected and each game was in perfect condition. We are making our way through playing the games now and have loved each and every one.”

Zatu Games 5 star review on 20th October 2025

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Posted 4 months ago

“Great service, prompt delviery and reasonable prices”

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Posted 4 months ago

Zatu Games is rated 4.8 based on 46,709 reviews