Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,712 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comprehensive selection of games, at the best price on the market.”

Helpful Report

Posted 5 months ago

“Good offers, great service, well packaged items & delivered on time.”

Helpful Report

Posted 5 months ago

“Well packaged, fast shipping, and transparent costs. As a European customer, it's a real relief that Zatu Games offers a fixed shipping price, eliminating customs hassles and extra costs. Very happy customer!!”

Helpful Report

Posted 5 months ago

“Bought a board game as a gift, arrived well packed and quickly! Everything was perfect and an add on was even included!”

Helpful Report

Posted 5 months ago

“Quick delivery, well packaged”

Helpful Report

Posted 5 months ago

“Quick delivery and packaged brilliant. Would highly recommend”

Helpful Report

Posted 5 months ago

“Great service.”

Helpful Report

Posted 5 months ago

“I can't believe I found them sooner! I ordered a game all the way from Mexico, and it came faster and cheaper than if I had ordered from the US or Canada. In less than a week I had my package, and with tracking also! I'll be sure to order from them again, like, soon.”

Zatu Games 5 star review on 16th October 2025

Helpful Report

Posted 5 months ago

“Games came promptly”

Helpful Report

Posted 5 months ago

“Great website. Fantastic prices. Fast delivery”

Helpful Report

Posted 5 months ago

“I love to shop at Zatu Games and they are my number one hobby/toy shop I go! With most of their products next day delivery and well priced it’s a no-brainer to shop here! The times I have had to call, staff have been absolutely lovely as well! I would rather support a shop like this than a huge corporation that doesn’t care.”

Helpful Report

Posted 5 months ago

“Excellent service. Great communication when queries submitted.”

Helpful Report

Posted 5 months ago

“Quick delivery, great game!”

Helpful Report

Posted 5 months ago

“Affordable board games, with quick delivery in peak condition to the EU (Denmark).”

Helpful Report

Posted 5 months ago

“Keeps performing at a great level. Well packaged and shipped on time”

Helpful Report

Posted 5 months ago

“Always my go to place for board games - most are cheaper than average and often with extra promos, and always dispatched quickly. Never had a problem.”

Helpful Report

Posted 5 months ago

“Perfect like always”

Helpful Report

Posted 5 months ago

“bought Decrypto on recommendation. good value and arrived quickly. An excellent game much enjoyed by all.”

Helpful Report

Posted 5 months ago

“Description of games useful, competitively priced and delivery was prompt. Will definitely look to purchase more games soon to build up collection for games night.”

Helpful Report

Posted 5 months ago

“The game arrived very promptly. As it is a present I don't know what the game is like yet but I think they will be pleased. It is an advent calendar escape room game. They had one last year and thoroughly enjoyed it.”

Helpful Report

Posted 5 months ago

Zatu Games is rated 4.8 based on 46,712 reviews