Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,635 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 1st June 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, timely delivery.”

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Posted 5 months ago

“Excellent prices and service with a great range of products.”

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Posted 5 months ago

“Ordering was simple and delivery quick and efficient”

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Posted 5 months ago

“Excellent stock of Board Games and unbeatable prices!”

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Posted 5 months ago

“Great prices and customer service is unbeatable. Truly a pleasure to buy from!”

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Posted 5 months ago

“Great selection of games with good reviews.”

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Posted 5 months ago

“All the info I needed to make my decisions was easily accessible, website is a doddle to navigate. Prices are lower than every other seller I tried. No bother making the payment and delivery was so, so quick!”

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Posted 5 months ago

“I'd never heard of Zatu until we were after a game for Christmas and I searched online for the best price. Zatu delivered that price and a further check online indicated that it was a bone fide company and was receiving high ratings from customers. I decided to place an order and am very pleased with the quick, secure delivery and the condition of the game. We now just have to learn how to play it given it has over half a dozen booklets. Still, that's what Xmas if about.”

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Posted 5 months ago

“Excellent fast service and a wide range of games available. I’ll certainly be coming back for further picks!”

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Posted 5 months ago

“Wow! Last minute Christmas shopping and Zatu knocks it out of the park on prices. Also they split the order to make sure the bulk of it arrived well before Christmas, but let me know that 2 items may be a bit after...they weren't! everything arrived before the day. Quality was awesome, delivery safe and fast, while communication was brilliant. Very happy customer and the prices were way cheaper than Amazon.”

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Posted 5 months ago

“Took a lil while to arrive but everything was there plus they added an expansion too :)”

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Posted 5 months ago

“Good delivery time with good prices and even better games”

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Posted 5 months ago

“Great choice and all at a competitive and affordable price”

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Posted 5 months ago

“So many amazing games to choose from, great selection and super fast delivery service! My go-to board games shop”

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Posted 5 months ago

“Everything arrived relatively fast and had fantastic tracking. (From UK to belgium). 1 of the 5 game boxes that I bought has a slight dent on the corner, but stuff happens in transit. They also had a decent dicscount for the games I wanted. One tip: if you pre- or backorder, do it in a seperate order, saves headaches for you and the store.”

Zatu Games 5 star review on 22nd December 2025

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Posted 5 months ago

“Swift delivery and all items arrived in new condition having been well packaged, no dented corners or damage from transit. The prices were the best available at the time. Zatu fulfilment also worked well acting as the intermediary between Modipheus and myself. I highly recommend Zatu, buy with confidence.”

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Posted 5 months ago

“Lots of games available at good prices.”

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Posted 5 months ago

“Quick delivery, great customer service, good value.”

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Posted 5 months ago

“Tried to place an order of almost £300 at first it wouldn't allow me to apply the discount code, then twice I tried to pay had security checks from my bank twice yet the order still wouldn't go through, I spoke to an agent to try and rectify this all I got was they'll look into this, he couldn't even take the order I would never recommend Zatu Games even if they are cheaper their website and customer service is awful, ther has to be an ability to talk to an agent on the payment screen”

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Posted 5 months ago

Hi There, Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you experienced when placing your order. For technical issues like the ones you’ve described, we recommend trying a different web browser, clearing your cache, or using a different device, as these steps often resolve payment or checkout problems. For security purposes, we are unable to take first-time orders over £50 by phone. This is to protect both our customers and our business from potential fraud. If you continue to experience issues or would like assistance with placing your order, please get in touch with us at team@zatu.co.uk and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 5 months ago

“Have ordered multiple times, always arrives in time frame with no issues and product always perfect, highly recommend”

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Posted 5 months ago

Zatu Games is rated 4.8 based on 47,635 reviews