Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic! Got my game quickly and safely. Great service.”

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Posted 3 months ago

“Great price. Quick delivery. Would definitely order from them again”

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Posted 3 months ago

“Arrived on time undamaged”

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Posted 3 months ago

“Sent promptly and as described.”

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Posted 3 months ago

“All good :)”

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Posted 3 months ago

“Zatu is a gem of a ecommerce store for me and my family. We don't live in the UK and they ship to our home in Ireland really fast and reliably over the years we have been buying games with them. I absolutely love their selection too. This time we got the 2025 Exit Advent which we are really enjoying. Whether Pokemon cards or tabletop games Zatu delivers!”

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Posted 3 months ago

“Really nice selection and good games”

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Posted 3 months ago

“Cool and cheap”

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Posted 3 months ago

“Good games and service”

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Posted 3 months ago

“Easy to navigate website with a great range. Quick, safe delivery too!”

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Posted 3 months ago

“I would recommend those in Hong Kong, Macau and Taiwan to study the price in ZATU and their local store. The price plus shipping cost is still very attractive.”

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Posted 3 months ago

“Had to change one of the games in order since it was out of stock for over 4 months. There was some miscommunication happening during arranging the change. Fortunately, the support team was friendly and handled the issues reasonably well.”

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Posted 3 months ago

“Great service, the escape game advent calendar arrived promptly and we are enjoying the puzzles.”

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Posted 3 months ago

“Zatu always have a great range of games and useful descriptions, videos and reviews alongside the games to help you make your choice. After mastering Azul we wanted another good game mainly for 2 players but sometimes for 3 or 4 and Cascadia fits the bill. Quick to set up with easy and reasonably fast paced gameplay. Like Azul and Wingspan you are sort of challenging yourself while keeping an eye on others to make adjustments as the game progresses. Cascadia is an enjoyable game that varies every time you play it, and I’m sure it will stay at the top of the pile to return to again and again.”

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Posted 3 months ago

“came in good condition everything was what I ordered would use again”

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Posted 3 months ago

“Cant review as they haven't arrived”

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Posted 3 months ago

Hi There, Thank you for taking the time to leave your feedback. We can confirm that your order has been dispatched and is currently on its way to you. With the busy holiday period, both our warehouse and Royal Mail are experiencing higher volumes than usual, which can cause delays in transit. We understand this can be frustrating, and we appreciate your patience while your parcel makes its way to you. If you need any further updates or assistance, please get in touch with us at team@zatu.co.uk with reference number 9182 and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 3 months ago

“Easy hassle free service”

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Posted 3 months ago

“Always fast international delivery.”

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Posted 3 months ago

“As always prices are as low as your likely to find and the service is impeccable. Every game I have ordered arrives promptly l, we'll packaged and in good time!”

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Posted 3 months ago

“Deviled with in time and well packaged. The dice are really nice so very happy with them”

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Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews