Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and quick delivery well packaged to prevent any damage”

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Posted 3 months ago

“Affordable prices and stocks the best board games out there”

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Posted 3 months ago

“Each time I've ordered deliveries have always been prompt but my last delivery didnt turn up when expected. I contacted Zatu and heard back in less than 2 hours and delivery was rescheduled. Total time to delver 10 days but still a 5 star rating as I would still recommend Zatu as they're customer service proved to be excellent and they're prices very competitive”

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Posted 3 months ago

“Good prices, great service”

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Posted 3 months ago

“Thank you! Great store! Helped me reassemble my lost clan.”

Zatu Games 5 star review on 8th December 2025

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Posted 3 months ago

“Zatu Games has quickly become my source for all board games! They have had everything I've looked for and the newsletters have pointed me onto games I would not have considered before.”

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Posted 3 months ago

“Excellent service and fast delivery as always, thank you Zatu 👍”

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Posted 3 months ago

“Good quick service with competitive prices to boot.”

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Posted 3 months ago

“Always are go to for games as always have an excellent service with fast delivery. The website is great with really helpful reviews of games,and great for buying games as a gift as xan also come wrapped and sent straight to them.”

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Posted 3 months ago

“Package arrived on time and as described”

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Posted 3 months ago

“Great selection, great delivery, great price.”

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Posted 3 months ago

“Todo llego perfecto y sin ningún problema. Lo recomiendo 100% sobre todo porque fue un envió a canarias y no tuve ningún problema.”

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Posted 3 months ago

“Great games, good prices, easy website, swift delivery. What's not to like.”

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Posted 3 months ago

“Nice. International shipping for English versions in non-English speaking countries”

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Posted 3 months ago

“Excellent selection of wargaming miniatures, very hard to beat on price.”

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Posted 3 months ago

“Quick & Easy, unbeatable prices. 100% recommend!”

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Posted 3 months ago

“Very impressive delivery and a great price”

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Posted 3 months ago

“Fantastic, my husband loves it, great price and delivered fast”

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Posted 3 months ago

“Prompt delivery. Games are Christmas gifts - so can't comment.”

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Posted 3 months ago

“Great as always. Everything ordered arrived in a timely fashion and in good condition. Never had any complaints about Zatu.”

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Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews