Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love shopping at Zatu. They have THE best collection of board games, the prices are competitive AND the delivery is swift! Never had an issue, flawless service!”

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Posted 3 months ago

“Good value and quick delivery”

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Posted 3 months ago

“Fast and accurate delivery. Nice website.”

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Posted 3 months ago

“I've been buying from Zatu for a few years now. They always have a great selection of boardgames at a fair price. Can't fault them.”

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Posted 3 months ago

“Wizard is a great game, promptly delivered!”

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Posted 3 months ago

“Delivery came quickly, and all my friends enjoyed a boardgame session!”

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Posted 3 months ago

“Amazing company great range of games and always prompt and professional! Don’t buy from any where else!!!”

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Posted 3 months ago

“The product I wanted was available at a reasonable price with very quick delivery, everything I'd want out of an order.”

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Posted 3 months ago

“Very fast service. Product arrived quickly and in perfect condition. Very good price too.”

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Posted 3 months ago

“The game I bought is a gift so although I can’t review the game, I can review Zatu Games😊 Great service, quick delivery so five star from me 🤍”

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Posted 3 months ago

“Definitely recommend Zatu games. Good prices, very quick delivery and earn points towards your next purchase!”

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Posted 3 months ago

“Ordering was easy and delvered quickly. Bargain too.”

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Posted 3 months ago

“Good value and good delivery times.”

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Posted 3 months ago

“Delivery was fast and items were well packaged. Highly recommend!”

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Posted 3 months ago

“got my toploaders quick and they were cheaper than amazon”

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Posted 3 months ago

“Good service but one of the tin boxes came with a small hit due transport company.”

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Posted 3 months ago

“Great service, recommend!”

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Posted 3 months ago

“Quick delivery, great service!”

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Posted 3 months ago

“Received well over a month late. Chased them up for a refund and was told the item was on its way. However despite the long delay, I received the wrong product (An Armada starter box rather than the KoW starter). So exasperated I've given up with Zatu.”

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Posted 3 months ago

Hi There, Than you for taking the time to leave us this feedback. We understand how frustrating it is to receive the incorrect product after waiting for longer than expected. This is not the kind of service we aim to provide, and we apologize that this has happened. Our records show that we had mentioned that there was a stock issue with the product and our team were working hard to get this resolved for you, which has caused this delay. We also have not had any correspondance from yourself in regards to receiving an incorrect item. If this is the case please reach out to us at team@zatu.co.uk with reference number 10083723 and a member of our team will be happy to help resolve this matter for you. Thank you, Team Zatu Games

Posted 3 months ago

“Always great service, prompt delivery and excellent prices compared to elsewhere. Highly recommend”

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Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews