Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,523 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laying laying , supposed to receive before Christmas, which one is now arrived.my son left with no present”

Helpful Report

Posted 4 months ago

Hi there, We’re really sorry to hear about the delay and that your son didn’t receive a present in time. We understand how disappointing this is. We can see that you contacted us once regarding this order, and as soon as we were able to do so, we upgraded the shipping at no additional cost in an effort to get your order to you as quickly as possible. Unfortunately, during the Christmas period, delays can occur that are outside our control. We understand how upsetting it is when a gift doesn’t arrive in time, particularly for a child, and we’re sorry for the frustration this caused. Your feedback has been noted and helps us review how we communicate delivery expectations during peak periods. If you would like to discuss anything further, please get in touch with our team at team@zatu.co.uk with the reference number 8167 and a member of our team would be able to look at your order and try and provide a solution wherever possible. Thank you for your patience and for sharing your feedback. Kind regards, Team Zatu Games

Posted 4 months ago

“Great and fast delivery. Amazing selection of games too.”

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Posted 4 months ago

“Quick and easy purchase and delivery. Had a game I struggled to find anywhere else. Great online store.”

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Posted 4 months ago

“Thoroughly recommend this Company. Excellent service from start to finish.”

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Posted 4 months ago

“Always well and safely packaged, arrives on time and as communicated. Price always worth it. Strongly recommended!”

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Posted 4 months ago

“Great small game, delivered promptly, however rule book came slightly damaged as the middle page was ripper off the staples.”

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Posted 4 months ago

“Always deliver on time and tend to have a great selection of board games.”

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Posted 4 months ago

“Easy ordering, fast and on time delivery on items in stock but items apparently not all in stock. ONe of them arrived on time but had an issue with another item which did not arrive on time. Queries were quickly responded and quickly acted upon to my satisfaction. Have used Zatu Games for a while now and will continue to use them.”

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Posted 4 months ago

“Excellent service, all arrived on time for Christmas”

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Posted 4 months ago

“Fast delivery and a good selection, very happy.”

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Posted 4 months ago

“I bought this as a gift for my partner but we have both loved playing it! It has great playability and the cards are also really pretty.”

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Posted 4 months ago

“Always efficient - quick postage, great prices.”

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Posted 4 months ago

“Zatu Games are my go-to for board games. Their prices are competitive, communication excellent and everything arrives well packaged and super quick.”

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Posted 4 months ago

“Great games, good reviews. Makes selecting gifts much easier”

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Posted 4 months ago

“Game arrived on time and as described.”

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Posted 4 months ago

“The games I ordered were dispatched very quickly and appropriately packaged, so I received immaculate games in good time for Christmas.”

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Posted 4 months ago

“Got as a surprise for my wife. Just have to find time to play.”

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Posted 4 months ago

“As usual superb service, with a speedy delivery. I use Zatu games as our goto for all our game purcahses.”

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Posted 4 months ago

“Great service. Easy to use website and well packed items. Pricing is up there as well.”

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Posted 4 months ago

“I've used Zatu for a number of years, dilivery is alway on time and the games purcahsed always arrive in pristine condition, I've used Zatu for all of my boardgame purchases.”

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Posted 4 months ago

Zatu Games is rated 4.8 based on 47,523 reviews