Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,744 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website, easy to use and some very good prices.”

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Posted 6 months ago

“Thanks for the quick delivery arrived within two days grandson loves the lego”

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Posted 6 months ago

“Fast shipping.”

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Posted 6 months ago

“Great board game, fast delivery as usual. Also my first choice for board games”

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Posted 6 months ago

“Given the bad reviews I was unsure about ordering but they were the only place with the game I wanted in stock with next day delivery. On this occaision I can't fault the service I received and the game came in perfect condition on time.”

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Posted 6 months ago

“Zatu’s customer service is attentive and considerate, and they made sure that I got a replacement when my shipment was MIA.”

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Posted 6 months ago

“Never disappoints. Delivery on time, unbeatable rates, friendly customer service.”

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Posted 6 months ago

“I was on the lookout for Stationfall for quite some time since I was late to the party and couldn't find it at a decent price here in the US. Not only did Zatu Games have the game available, they spared no expense to get it to me in a timely manner and in great condition for a decent price. Seriously, what a fantastic company. I was pleasantly suprised at how quickly it arrived and now have Zatu Games up there in my go to board games stores.”

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Posted 6 months ago

“Excelent quality and service”

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Posted 6 months ago

“Great experience as a first time customer. Order was dispatched and arrived within 2 days. Very impressed and I will definitely be ordering again”

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Posted 6 months ago

“My first order with Zatu and very impressed. Good price, fast delivery, clear communication. Happy customer.”

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Posted 6 months ago

“Everything arrived withou issues into EU country. Box was slightly damaged on one side, but items are intact.”

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Posted 6 months ago

“I am so happy with my purchases from Zatu, great prices and quick delivery. I love the webpage and the details they give on game play. I inadvertently brought a couple of counterfeit games from another site recently, so great to find a company that guarantees you are getting a genuine product. Thank you!”

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Posted 6 months ago

“Game came promptly and was in great conidition when it got here. Shipping box was a bit beat up (it came overseas) but the game itself was cushioned inside and had no sign of damage.”

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Posted 6 months ago

“Prompt delivery and no issues throughout the ordering process. Really enjoying the games I got! Was nice not to have to wait too long for them.”

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Posted 6 months ago

“My shipment was fast and everything in order. I reached zatu with questions and a wrong order change, they handled everything well. Thank you!”

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Posted 6 months ago

“Great price, fast delivery!”

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Posted 6 months ago

“Excellent games delivered promptly”

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Posted 6 months ago

“Great selection online, decent loyalty scheme, quick, professional delivery of my games which were all warehouse quality. I will buy here again!”

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Posted 6 months ago

“great selection, excellent prices, pretty well stocked and a nicely laid out website”

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Posted 6 months ago

Zatu Games is rated 4.8 based on 46,744 reviews