Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,746 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection online, decent loyalty scheme, quick, professional delivery of my games which were all warehouse quality. I will buy here again!”

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Posted 6 months ago

“great selection, excellent prices, pretty well stocked and a nicely laid out website”

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Posted 6 months ago

“Excellent service as always!”

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Posted 6 months ago

“As always, item was despatched quickly and arrived promptly.”

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Posted 6 months ago

“Great delivery times and choice of games”

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Posted 6 months ago

“Fast delivery”

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Posted 6 months ago

“Fast shipping & good prices, both including international shipping. I was very happy about my deal and the quality of the shipping.”

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Posted 6 months ago

“Very easy to navigate the website to find what I wanted. Quick delivery and well packaged.”

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Posted 6 months ago

“Staff were cheerful and very helpful. Knowledge of products were good.”

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Posted 6 months ago

“My third order from Zatu and service has been excellent, as it was with the previous orders. Easy to place an order, choice of delivery options, kept informed and games received safely. I have no concerns placing further orders.”

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Posted 6 months ago

“Good selection but took a while to ship my product”

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Posted 6 months ago

“Fast delivery time, dirt cheap box sets. Can't recomend enough.”

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Posted 6 months ago

“One thing was sent out quick but the rest are taking forever.”

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Posted 6 months ago

“Great seller. Very pleased with the condition of this A grade game. Delivery was quick. Thanks”

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Posted 6 months ago

“Friendly staff, good prices. Information around stock availability & same-day click&collect could be better (often says in stock on website, allows order....then you go to collect to be told part of the order isn't in stock after all).”

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Posted 6 months ago

“Very well packed, and fast delivery. and those victory points are a real bonus”

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Posted 6 months ago

“Once the products were dispatched they arrived promptly and in good condition.”

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Posted 6 months ago

“Consistently top quality games, prices are always lower than elsewhere and delivery is slick and efficient. Bought a number of games over the last few years and always look here first. Great job!”

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Posted 6 months ago

“Consistently good service, an excellent selection of games on the website and competitive prices. Plus the loyalty points scheme can save you a lot of money if you're addicted to board games!”

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Posted 6 months ago

“Packages always arrive in good time and we'll packaged. I would recommend Zatu.”

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Posted 6 months ago

Zatu Games is rated 4.8 based on 46,746 reviews