Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was fast and products arrived in great quality.”

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Posted 3 months ago

“Great site!”

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Posted 3 months ago

“Quick dispatch, good value products and a wide range of games - hard to fault!”

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Posted 3 months ago

“Very fast service arrived in plenty time for birthday. Easy ordering.”

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Posted 3 months ago

“I was really impressed with how quickly it was shipped and arrived to me in NZ”

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Posted 3 months ago

“Excellent competitive prices and amazingly fast shipping from the UK to Australia. Their delivery beat most domestic delivery services in Australia. They also have a good selection on items. I will be back for more goodness.”

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Posted 3 months ago

“Trusted games shop, well packaged, delivered quickly - very satisfied”

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Posted 3 months ago

“There are a large selectiion of games and plenty of extras which I didn't expect such as Warhammer models, which I very much enjoyed seeing.”

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Posted 3 months ago

“They deliver nicely”

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Posted 3 months ago

“Zatu Games is truly one of the best board game stores I have ever used. Every order is processed quickly, smoothly, and without any issues, and the quality of their service really sets them apart from the competition. It’s a place where you can genuinely feel the passion for games and real care for the customer. Very competitive prices – often the lowest on the market. A huge selection of games and accessories – new releases and classics all in one place. Super fast shipping – orders arrive sooner than expected. A well-designed website – intuitive, clear, and easy to navigate. Accurate stock information – no guessing, everything clearly stated. Secure product packaging – games arrive in perfect condition. Professional and helpful customer service – quick responses and real support. Regular promotions and sales – easy to find great deals. Reliable product descriptions and reviews – helpful for choosing and discovering new titles. Trust and an excellent reputation – a store you always want to return to. Zatu Games is a true paradise for board game fans — I highly recommend it! Greetings from Poland! Best, Voice”

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Posted 3 months ago

“Game arrived quickly, was well packaged @ washed for a great price!”

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Posted 3 months ago

“Always a pleasure shopping at Zatu!”

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Posted 3 months ago

“I always find here what i need (minifiguers and games also) in cheapest price... delivery is quick, never had a pronlems with my order...”

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Posted 3 months ago

“Great prices, assortment and service. Works 100% with IOSS for EU-shipping.”

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Posted 3 months ago

“There was an issue with the delivery, but it arrived after I made enquiries. I managed to buy a hard-to-find item at a low price.”

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Posted 3 months ago

“Fantastic range of games at great prices. Well worth supporting!”

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Posted 3 months ago

“Always the "go to" for any board games.”

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Posted 3 months ago

“Every order I have placed has arrived within a very fast time period, and the prices are very reasonable, and some of the discount prices are amazing. Can’t fault. And certainly hope to win the voucher in order to buy more brilliant products in the near future :)”

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Posted 3 months ago

“It was a long wait to receive these pre-order items for which I was extremely grateful as it allowed me to place an early order well ahead of their release date at a very competitive price, thanks.”

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Posted 3 months ago

“Prompt delivery, flawless products and a great collection. Customer service over phone and email were great too.”

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Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews