Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cascadia junior is a beautiful game! Our children absolutely love it!”

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Posted 2 months ago

“Good service and good rates.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Excellent service and quality my grandson loves it”

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Posted 2 months ago

“The game arrived in good time and good order, unfortunately a set of cards was misisng from the game and ZATU simply advise contact the manufacturer and sort it out yourself. A bit more help and advice would have been appreciated!”

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Posted 2 months ago

Hi there, Thank you for taking the time to leave your feedback. We’re glad to hear your order arrived in good time and condition, but we’re sorry that some components were missing from your game. In cases like this, we do suggest contacting the manufacturer directly as the first point of contact, as this is typically the fastest way to resolve issues with missing components. We understand that it can feel frustrating to have to do this yourself, and we’re happy to provide guidance or support where possible to ensure the manufacturer can assist quickly. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 2520 and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 2 months ago

“Great company always happy to support. Item bought at good price and arrived well packaged and in good time. Save the victory points and use the discounts.”

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Posted 2 months ago

“Good prices, and everything was delivered in good condition. Customer service was good when I had a question about my order.”

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Posted 2 months ago

“I had one of the games on back order but the other game was in stock so they shipped out the one in stock. The other that was on back ordered arrived 2 days after they told me it was back in stock. Would order again, all games were in great quality”

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Posted 2 months ago

“Great game and efficient delivery”

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Posted 2 months ago

“This is a lovely learning tool that encourages parent participation. Child’s observation skills are involved in the matching of penguins and learning how to count up the pairs to determine the winner are part of the learning while playing the game.”

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Posted 2 months ago

“Very pleased with the service from Zatu Games - competitive prices and speedy delivery times.”

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Posted 2 months ago

“Well packaged and arrived on time. No issues.”

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Posted 2 months ago

“Good prices, no issues with items delivered.”

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Posted 2 months ago

“Fantastic range of games at good prices. Ordering was simple, delivery quick and well packaged. Thank you very much, will order again when we're in the mood for more boardgames!”

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Posted 2 months ago

“Always good for games, puzzles, Lego etc”

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Posted 2 months ago

“Ideal for getting gift vouchers for my board game-loving friends!”

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Posted 2 months ago

“Quick delivery. All good!”

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Posted 2 months ago

“Great selection and games and order received in really good condition and shipping time was as expected.”

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Posted 2 months ago

“Good service and Quick&Correct delivery.”

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Posted 2 months ago

“They had the game I wanted, sold it at a fair price, and got it to me quickly. All good.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews