Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely reliable for quality, pricing, and delivery.”

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Posted 2 months ago

“Impressed with customer service when I ordered double! They got back to me immediately, sorted my mistake & refunded me. I bought two guides and a book- daughter very happy indeed.”

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Posted 2 months ago

“We ordered a game so close to Christmas I didn't imagine we could have it for the 24th Dec. But it arrived 3 days after ordering, and in excellent condition. Super experience thank you. We haven't stopped playing the game with friends and family since then!”

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Posted 2 months ago

“As a new person to Zatu games - very impressed with service received - item was very well packaged & arrived quickly & efficiently even though when first ordered it was out of stock .”

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Posted 2 months ago

“Order arrived quickly, the box was well packed and all of the games were in perfect condition. I would order again, but because the box was branded I wouldn’t do another Christmas present order from here.”

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Posted 2 months ago

“Parcel arrived very promptly.”

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Posted 2 months ago

“Easy to use website and really quick delivery”

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Posted 2 months ago

“I made a good purchase.”

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Posted 2 months ago

“This is the only shop i find everything i need”

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Posted 2 months ago

“Prompt delivery, nicely packaged.”

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Posted 2 months ago

“Fantastic company, never had a problem. Always using their handy rating system that they have for their board games.”

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Posted 2 months ago

“Great game for Lovers of poker or not!”

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Posted 2 months ago

“Easy Ordering. Fast Delivery. 5 Stars.”

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Posted 2 months ago

“Great prices, order arrived as expected in great condition. Will definitely buy from here again in future.”

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Posted 2 months ago

“Good seller, deliver what they promise”

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Posted 2 months ago

“The game (Dominion / Alcedmy) arrived in excellent conditon. The price and delivery were both good.”

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Posted 2 months ago

“Very easy transaction. Ordered 3 games and arrived as directed and well packaged. Would recommend.”

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Posted 2 months ago

“We bought Exit Advent Calendar - Silent storm for my 10 year old daughter. It was challenging for all of us as a family but it was an amazing opportunity to get together in the evening to solve the day's puzzle. Very well made and quite challenging we have recommended it to friends and family and looking forward to buying one for this year's advent.”

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Posted 2 months ago

“Excellent service. All my ordered Board games have alway been delivered promptly and arrived in perfect condition. They are reasonably priced and have an unrivalled selection. I will keep shopping here.”

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Posted 2 months ago

“Definitely a company I will use again. There was a slight delay in delivery, meaning the advent calendar which was due to be delivered between Wed 26th and Thu 27th Nov via Royal Mail Standard Shipping (Tracked 48) actually arrived a few days after 1st December, which was a bit disappointing.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews