Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,877 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 22nd June 2026

911

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant service thank you”

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Posted 2 months ago

“Zatu have so much choice at competitive prices. My order arrived the next day in lovely packaging. I have ordered from Zatu several times and have always been very happy with their service.”

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Posted 2 months ago

“Zatu games is my one stop shop for anything related to bardgames. Every interaction performed wit them has been fntastic: great communication and overall excellent customer experience. Highly recommended!!”

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Posted 2 months ago

“The item was out of stock at the time of ordering, but was sent out immediately once back in stock.”

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Posted 2 months ago

“Great products. Good prices. Fast shipping. What more could you ask for? Thank you!”

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Posted 2 months ago

“Brilliant service and very quick delivery. Will definitely be purchasing further gifts for 2 adult warhammer fans from here going forward”

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Posted 2 months ago

“Every time I am amazed by Zatu Games' variety and better than market prices. I buy from them frequently and their customer service and care is second to none. They make me feel like I matter as their customer. I bought in their birthday sale and got a free board game that the family cannot put down! We will be long time, loyal customers to this brand.”

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Posted 2 months ago

“Huge selection, Competitive prices, good quality games.”

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Posted 2 months ago

“great value and speedy delivery!”

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Posted 2 months ago

“Fast delivery, and excellent choice of games, including some really niche ones that are very hard to find elsewhere. I will definitely shop here again”

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Posted 2 months ago

“Amazing seller. Fast to ship and respond and with a huge inventory.”

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Posted 2 months ago

“Great selection, great prices and fast shipping. No complaints and will definitely order from Zatu again!”

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Posted 2 months ago

“Price was good, delivery was quick and the game was exactly as described and in perfet condition.”

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Posted 2 months ago

“Fast delivery to EU, great shop. Would recommend!”

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Posted 2 months ago

“It has been more than two months and I still didn’t receive the item. It is a scam!”

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Posted 2 months ago

Hi there, Thank you for your review. We’re sorry to hear how frustrating this situation has been. We can confirm that your order has been dispatched and is currently with the courier, and they have advised that the parcel is not missing. Unfortunately, there are ongoing delays to deliveries in your area due to the current conflict, which are outside of our control and are impacting transit times significantly. As the parcel is still within the courier network and not classed as lost, there is no further action we are able to take at this stage. We understand this is not the outcome you were hoping for, but we must follow the courier’s process while the parcel remains in transit. We appreciate your patience in this matter and apologise for the inconvenience caused by these external delays. If you would like any further assistance, please get in touch with us at team@zatu.co.uk with reference 9565 and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 2 months ago

“Super seller and at a fab price. Kept me building.”

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Posted 2 months ago

“Really took their time to get order and to ship this, product is as it should be.”

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Posted 2 months ago

“Took much longer to arrive than originally advised and had to call to find out what had happened. However the items were very well packaged and arrived in perfect condition”

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Posted 2 months ago

“Probably one of the most hassle-free online shopping experiences I've had in a while. Thanks!”

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Posted 2 months ago

“Great, reliable service, quick delivery and items are always well packaged.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 47,877 reviews