Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,733 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,733 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 23rd August 2026

Ahmed E

Zatu Games 5 star review on 16th August 2026

Marek R

Zatu Games 5 star review on 12th August 2026

Alfred S

Zatu Games 5 star review on 12th July 2026

Erin B

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came quick and in good condition 👍 would recommend”

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Posted 7 months ago

“The board game quality and its price are really good 😊”

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Posted 7 months ago

“After a longer search, I found the item only at ZATU (yea !). Ordering and payment were without problems and order arrived in perfect condition in resonable time.”

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Posted 7 months ago

“Tutto perfetto, davvero! spedizione super veloce e imballo idoneo.”

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Posted 7 months ago

“Awesome products and amazing service, thank you very much!”

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Posted 7 months ago

“reallly quick delivery ,very helpful when i contacted them about my order andd immediately sorted it out highly recomend”

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Posted 7 months ago

“amazon quoted a higher price and five months delivery for our game. Zatu delivered in two days at a better price. Brilliant will use again”

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Posted 7 months ago

“Always prompt delivery and accurate reviews - will definitely shop here again!”

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Posted 7 months ago

“Always speedy delivery. I appreciate that they use the post office for delivery so it always arrives safely and is never "lost"”

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Posted 7 months ago

“Very prompt delivery, competitive prices and an excellent range of games ;-) Highly reccomend!”

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Posted 7 months ago

“Recently starting using Zatu for ordering both games and assessories. Foudnthe service easy and quick to use, with great prices. Will continue to use them in the future.”

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Posted 7 months ago

“Brilliant website, great value and delivery is very quick!”

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Posted 7 months ago

“Super fast dispatch and delivery, genuine products at reasonable prices. Thank you Zatu!”

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Posted 7 months ago

“Good prices, and shipping was pretty fast for overseas. That said, could not get the payment to process with any Google browser, mobile, tablet, pc..nothing worked. After countless tries, almost gave up, but thought hey....why not use Brave, and guess what, it worked..anyway, the products where neatly packed and came undamaged like they should. All in good good experience, aside from the whole payment fiasco.”

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Posted 7 months ago

“Good job!!!!”

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Posted 7 months ago

“Zatu delivered my order promptly and in great condition. I was surprised at how quickly the game arrived at my doorstep.”

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Posted 7 months ago

“The additional cards are so different, some need a bit of thinking about but they have added so much more interest to all the Wingspan games we are playing with.”

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Posted 7 months ago

“Great game would highly reccommend & great service from Zatu Games as always”

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Posted 7 months ago

“Quick response, immediately sent upon payment. No problems with the site whatsoever. The product was perfectly packaged. Once I opened it, a beautifull neoprene player mat unfolded on my table. We started playing as soon as we had a chance”

Zatu Games 5 star review on 9th February 2026

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Posted 7 months ago

“This review is if buying outside of UK. They didn't have fill in all the informations correctly for the IOSS for the customs fee, so I had to pay 5 euro for customs/handling fees in my country. After I contacted them, they said they couldn't return my money, even thought it's part of their fault.”

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Posted 7 months ago

Hi there, Thank you for taking the time to leave a review. We’d like to clarify the situation regarding your delivery and the fee you were charged. Your order was sent under the IOSS scheme, and the IOSS information was completed correctly. This means that VAT was paid at checkout and no additional duties or import taxes were charged on arrival. The €5 fee you were asked to pay was not a customs duty or tax, but a handling/administration fee applied by the local courier or customs authority in your country. These fees are not covered by IOSS and are outside of our control. As outlined in our terms and conditions, while we operate under IOSS to make international deliveries as smooth as possible, any additional fees imposed locally, such as handling or processing charges, are the responsibility of the recipient, and unfortunately we are not able to reimburse these. We understand that unexpected charges are frustrating, and we’re sorry that this caused disappointment, but we can assure you that this was not due to an error in how your order was declared. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 7 months ago

Zatu Games is rated 4.8 based on 48,733 reviews