Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 48,711 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 48,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 23rd August 2026

Ahmed E

Zatu Games 5 star review on 16th August 2026

Marek R

Zatu Games 5 star review on 12th August 2026

Alfred S

Zatu Games 5 star review on 12th July 2026

Erin B

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the simple and fair ordering process to Germany. I’d be happy to order again anytime.”

Helpful Report

Posted 1 month ago

Hi Achim, We're glad that you appreciated the ordering process, it's very important to us that our customers are satisfied all over the globe. Thanks for sharing your experience! Kind regards, Team Zatu Games

Posted 1 month ago

“My go-to shop for games, you just cannot beat the price and service, delivery always prompt and stocks just about everything!!”

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Posted 1 month ago

“Everything I order always arrives promptly and well packaged”

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Posted 1 month ago

“I always enjoy shopping at Zatu for board games because they have such a great selection and delivery is always quick. It’s a really easy and pleasant place to buy games from.”

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Posted 1 month ago

“Good shop, nothing wrong with my purchases”

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Posted 1 month ago

“Excellent prices and fast shipping for its price. Product received in good condition.”

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Posted 1 month ago

“Have ordered several games from them. No problems. Happy with my experience.”

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Posted 1 month ago

Thank you for the kind review, Anthony! We’re glad to hear you’ve had a smooth experience with us. Kind regards, Team Zatu Games

Posted 1 month ago

“Sent in great protective packaging and the game arrived in mint condition. The delivery actually arrived earlier than I expected. So I’m even more pleased with Zatu!”

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Posted 1 month ago

“Love Zatu games so much. Great pricing fast shipping and love to support a local business!”

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Posted 1 month ago

“A really nice Marvel box for storing comic books; the size is perfect for fitting on my bookshelf”

Zatu Games 5 star review on 14th July 2026

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Posted 1 month ago

“Looked for a Game in United States and no luck for months. Zatu games had it and shipped to me with perfection!!! I've never met them, but feel they are very attractive and powerful people. Much love from America, thank you!!!”

Helpful Report

Posted 1 month ago

Hi Robert, Thank you for your review and your very kind words, we appreciate it! If you ever find yourself in the UK please get in touch the team would love to get a game in. Thanks, Amber

Posted 1 month ago

“Great products and discounts for multiple purchases. They were posted very quickly and well packaged.”

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Posted 1 month ago

“So glad I found this website! My first choice when looking for new games, either for myself or as gifts. Just about every game ever! Postage is pretty swift too.”

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Posted 1 month ago

“Very quick delivery, with good updates, even when my packege was exported from the UK to the US.”

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Posted 1 month ago

“Purchased some 40k models for a good price and it came in unusual but very effective packaging. Excellent customer service and they gave me a quid back but reduced the review score because I paid for next day delivery hours within the time limit but the models didn't arrive until the third day. Would use again but not in the same time constraints as my previous order.”

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Posted 1 month ago

“Loads of choice, good prices, fast and efficient delivery!”

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Posted 1 month ago

“He pedido varias veces, el envío es muy rápido, con seguimiento y muy bien embalado. Mis pedidos son a Espña y he tenido siempre muy buenas experiencias. Una vez se olvidaron de un producto de mi pedido y la respuesta fue muy rápida, buen servicio postventa. Muy contenta seguiré pidiendo a esta tienda sin duda.”

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Posted 1 month ago

“The games were nicely packed and recieved them very quickly in India !!”

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Posted 1 month ago

“Whenever I want to buy a quality game to add to my collection I always use Zatu Games. They're reliable game lovers who don't mess around, they pick it, pack it and post it as soon as you order. I ordered the "Carcassonne Big Box", something I've desired for a long time, and figured I might as well get the whole thing in one go. It is a quality product with well made pieces packed in a sturdy, colourful box which is pleasing to the eye, heart and soul. The instructions ease you gently into the Base Game and add the 11 separate expansions in order when you want them. At 61 I am late to the world of Carcassonne but I'm hooked already, such a fun game, easy to learn, easy for younger players, but it allows for more strategy and tactics as you progress. I'll be ordering from Zatu Games again very soon, and I highly recommend Carcassonne.”

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Posted 1 month ago

“Lighting fast order delivery. Game, because of rarity a small gem for AOT fans. Was really surprised it was brand new, without any wear & tear and still foiled - like straight from the printing factory.”

Helpful Report

Posted 1 month ago

Zatu Games is rated 4.8 based on 48,711 reviews