Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,258 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 20th April 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the game I was looking for that was not available in the US. The prices were good and delivery was fast. Shipping across the pond did not break the bank.”

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Posted 1 month ago

“All good, thank you!”

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Posted 1 month ago

“No issues, great service, would buy from here again”

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Posted 1 month ago

“Spend so much money on my very first order but the products were not worth it. That’s why haven’t ordered since that time again.”

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Posted 1 month ago

Hi there, Thank you for your feedback. We’re sorry to hear that your first order did not meet your expectations. We can see that your purchase was for Pokémon booster packs, it’s important to note that these products contain randomised contents, and specific cards or values are never guaranteed. This can sometimes lead to disappointment depending on what is pulled, but this is a standard aspect of all trading card products rather than an issue with the items themselves. If you would like any further assistance, please get in touch with us at team@zatu.co.uk with reference number 0570 and a member of our team will be happy to help. Thank You, Team Zatu Games

Posted 1 month ago

“If there's a board game to be had, where else but Zatu, honestly?”

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Posted 1 month ago

“Delivered as stated, products were as advertised great. Thank you”

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Posted 1 month ago

“Always happy with the range available, good packaging and swift delivery. Thanks!”

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Posted 1 month ago

“Excellent speedy delivery, ordered weds, delivered friday morning! and better value than our local! My lad was so excited and it didn't disappoint! 100% will order again!”

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Posted 1 month ago

“Game delivered quickly and in expected new condition.”

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Posted 1 month ago

“Always been very happy with Zatu games and they are my go-supplier. I recently had an incident where I had inadvertently put the wrong delivery address in a Zatu swiftly and efficiently put things right over the phone. 5 stars.”

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Posted 1 month ago

“Great company with excellent selection of games. Only slight improvement would be to have the date of preorder releases on their board games like Wayland Games does.”

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Posted 1 month ago

“After playing the first pandemic legacy game last year, we moved on to the second one, and we are not disappointed!! It is fantastic, and since we only play it once a month (or twice if we fail the first time) it is something to look forward to. Highly recommend the game, and Zatu games always delivers promptly, and at great prices!”

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Posted 1 month ago

“Always great 👍”

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Posted 1 month ago

“Impeccable service as always! Just a note to Zatu: please keep high quality of packaging moving forward. I noticed a reduction in padding and that may create upset customers. We like our board games in pristine conditions! I haven't had a problem myself but noticing the difference over time.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“Always a great price and quick delivery”

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Posted 1 month ago

“Fast delivery, packaged well, would recommend”

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Posted 1 month ago

“Best price, best experience”

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Posted 1 month ago

“Great value games and competitive pricing. Always prompt delivery where the contents arrive undamaged”

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Posted 1 month ago

“Delivered internationally in a very sturdy box with excellent packing. A welcome change from other retailers, who never seem to consider transit. Quick delivery, too. An all-round perfect transaction.”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 47,258 reviews