Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,699 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect delivery! You always know where your games are (order from Germany). Great offers!”

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Posted 1 month ago

“Great stuff”

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Posted 1 month ago

“On the occasions that I have purchased products from Zatu, I have always been highly satisfied with both price, speed of delivery & the range of products offered.”

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Posted 1 month ago

“Arrived in good time, in good condition. Reasonable price.”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“They have a great selection of Games, but unfortunately the packaging for shipment is not very good, and leads to dings and soemtimes even broken gamelids.”

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Posted 1 month ago

“Swift delivery, item arrived as described.”

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Posted 1 month ago

“I am really enjoying playing unmatched. I have been well pleased with the ease for ordering these games and the quickness and efficiency regarding delivery.”

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Posted 1 month ago

“Great item at great price. Arrived promptly! Thank you Zatu Games!!”

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Posted 1 month ago

“Zatu games delivered on time and the game was undamaged, having been packaged well. Bomb Busters is a fantastic collaborative game, which has 66 different scenarios, but you can play them endlessly with different people (or even the same ones), so it doesn't stop at 66. It's fun to be helping each other and no big deal if you lose, as you just try again. Would recommend.”

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Posted 1 month ago

“Really impressed with the service from Zatu- seems to be the best priced games on the market and delivery was quicker than expected. We love our games”

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Posted 1 month ago

“Brilliant site brilliant company never let you down always have stock”

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Posted 1 month ago

“Excellent customer service! The order was dispatched rapidly and received in pristine condition. Great work!”

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Posted 1 month ago

“Order arrived fast (especially for the holidays). Best price I could find, and a really quality selection. They've earned their reputation for sure.”

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Posted 1 month ago

“prompt devivery and good value my grand kids were excitied to receive their Zatu Games presents”

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Posted 1 month ago

“An excellent buying and playing experience. I found the online shop easy to navigate, clear and explained the games well. Purchasing was simple and quick. My game arrived quickly in excellent, safe packaging. Unboxing had to wait until Christmas and I must confess to initial disappointment at the size (I know, what did I expect??) which was swept away immediately the 'book' was opened. Excellent quality, very nicely packaged, it's a lovely game to own! Playing (four players, mixed ages) was simple, fun, and kept all of us entertained for hours; it requires more deviousness than skill, so our younger players were not at a disadvantage. Bristol is Highly Recommended, Zatu Games also Highly Recommended”

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Posted 1 month ago

“Great games at competitive prices. Delivery always when stated. Would purchase from them again.”

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Posted 1 month ago

“Super efficient, and extremely rapid delivery, which meant I could pick the game up while on holiday!”

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Posted 1 month ago

“My order never came, ive been waiting over a week for it, no doubt you sell great things at a great price however I can't give a good review when I never received the order I payed for”

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Posted 1 month ago

Hi there, Thank you for your review. We’re very sorry to hear that your order has not yet arrived. Our records show that your order was placed on 01/01/2026 and dispatched from our warehouse on 02/01/2026. Once in transit, delivery times are unfortunately dependent on the courier, and occasional delays can occur. We completely understand how frustrating this must be and apologize for any inconvenience caused. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 1287 and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 1 month ago

“I love zatu and if you time it right they have amazing deals. I recently orded Finspan, it arrive on time in perfcet condition.”

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Posted 1 month ago

Zatu Games is rated 4.8 based on 46,699 reviews