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Zatu Games Reviews

4.8 Rating 48,711 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,694
 Metrics Info
4.8
Based on 48,711 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Anonymous
Verified Buyer
“Received the item very quickly. Thank you.”
Helpful Report
Posted 1 month ago
Mr P R
Verified Buyer
“Would not recommend this company, very unreliable and poor service.”
Helpful Report
Posted 1 month ago
Hi there, Thank you for your review. We're sorry for the issues you faced with this order and for the error with the listing We aim to provide the most accurate information possible for all of our products, but with thousands of products and new ones being added every day, there can occasionally be errors. I can see this was raised to our products team and updated ASAP. If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 4020 and a member of our team will be happy to help. Thank You, Team Zatu Games
Posted 1 month ago
Jackie W
Verified Buyer
“Prompt shipping, nicely packed, arrived in excellent condition.”
Helpful Report
Posted 1 month ago
Verified Buyer
“Very good board game store, and I highly recommend it!”
Helpful Report
Posted 1 month ago
William N
Verified Buyer
“Got me exactly what I needed, from all the way across the pond!”
Helpful Report
Posted 1 month ago
Jason K
Verified Buyer
“Prompt and fast transactions so I will buy from again”
Helpful Report
Posted 1 month ago
Alessio C
Verified Buyer
“Very good service!”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“items were said to be stock but weren't ordered the items then told 2 weeks to deliver then failed to deliver on the date stated, so very poor perfirmance hence the one star review”
Helpful Report
Posted 1 month ago
Hi there, Thank you for your review. We're sorry for the delays you faced with this order Many of our products are held in our main dispatch hub and can be sent out as soon as possible once an order is placed, however as we stock thousands of products, we do need to store some of them in external warehouses we have across the nation. The estimated delivery dates we provide at checkout are based on the average delivery times across all of our customer orders, but they are unfortunately only estimates. I can see that your shipping was upgraded to a priority service to ensure this got to you as quickly as possible, and this was marked as delivered on 03/07/2026 for you! If you would like any further assistance with this order, please send us an email at team@zatu.co.uk with reference number 0459, and a member of our team will be happy to help. Thank You, Team Zatu Games
Posted 1 month ago
Michele S
Verified Buyer
“Always very good service and good selection of games.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very satisfied 😊”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“The product arrived swiftly and was well packaged”
Helpful Report
Posted 1 month ago
Daniel J
Verified Buyer
“Well happy fast dispatch and delivery as in time for month game night”
Helpful Report
Posted 1 month ago
Adnan R
Verified Buyer
“Great experience with Zatu. Awesome summer sales and timely delivery.”
Helpful Report
Posted 1 month ago
Nemanja B
Verified Buyer
“Everything was great, the items arrived in perfect condition.”
Helpful Report
Posted 1 month ago
Joel C
Verified Buyer
“I'm very pleased with my game, and the buying experience. Zatu is always a reliable place to search for any game I can't seem to find here in the states. However, I must admit I'm not a fan of the shipping partner you're currently working with. I felt like I received very sparse and random updates, which would be fine, if the updates were more accurate. Not to mention they left the package laying right in front of my door and I wasn't sent a direct notification as I was with other random updates. Instead, I had to check tracking and find out that way. I'll keep the 4, because I know you're company is great, but this shipping partner really has me questioning if I want to make future purchases. Thank you.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Incredible service outside UK, everything was perfect.”
Helpful Report
Posted 1 month ago
Malou D
Verified Buyer
“Boardgame came a few days late even with next day delivery. Was packaged very nicely and securely.”
Helpful Report
Posted 1 month ago
Scott M
Verified Buyer
“Great price on a great product.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Everything came in order.”
Helpful Report
Posted 1 month ago
Moeez B
Verified Buyer
“Amazing service fast delivery”
Helpful Report
Posted 1 month ago
Zatu Games is rated 4.8 based on 48,711 reviews
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