Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

Tell us how Zatu Games made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor delivery time”

Helpful Report

Posted 2 months ago

Hi There, Thank you for taking the time to leave your feedback. We’ve reviewed this order and can confirm that it was placed on 30/11/2025, dispatched by our warehouse team on 03/12/2025, and successfully delivered by Royal Mail on 05/12/2025. The delivery estimate shown at checkout (Wednesday 3rd December – Thursday 4th December) is provided as a guideline, and while we always aim to meet these estimates, delivery times can vary during the busy holiday period. We understand how important timely delivery is and appreciate your patience. If there is anything further you’d like us to look into regarding this order, please get in touch with us at team@zatu.co.uk with reference number 6947 and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 2 months ago

“Amazing service, quick turn around from order to delivery with great pricing!”

Helpful Report

Posted 2 months ago

“Amazing experience shopping with Zatu games.”

Helpful Report

Posted 2 months ago

“Very quick service, highly competitive prices and a good selection. Highly recommended.”

Helpful Report

Posted 2 months ago

“Game was delivered promptly”

Helpful Report

Posted 2 months ago

“Wide range of products, news and even kickstarters. Good prices and fast delivery! Great solution they adopted the IOSS program to allow EU customers to buy simply!!!! Recommended!”

Helpful Report

Posted 2 months ago

“All good, timely delivery.”

Helpful Report

Posted 2 months ago

“Excellent prices and service with a great range of products.”

Helpful Report

Posted 2 months ago

“Ordering was simple and delivery quick and efficient”

Helpful Report

Posted 2 months ago

“Excellent stock of Board Games and unbeatable prices!”

Helpful Report

Posted 2 months ago

“Great prices and customer service is unbeatable. Truly a pleasure to buy from!”

Helpful Report

Posted 2 months ago

“Great selection of games with good reviews.”

Helpful Report

Posted 2 months ago

“All the info I needed to make my decisions was easily accessible, website is a doddle to navigate. Prices are lower than every other seller I tried. No bother making the payment and delivery was so, so quick!”

Helpful Report

Posted 2 months ago

“I'd never heard of Zatu until we were after a game for Christmas and I searched online for the best price. Zatu delivered that price and a further check online indicated that it was a bone fide company and was receiving high ratings from customers. I decided to place an order and am very pleased with the quick, secure delivery and the condition of the game. We now just have to learn how to play it given it has over half a dozen booklets. Still, that's what Xmas if about.”

Helpful Report

Posted 2 months ago

“Excellent fast service and a wide range of games available. I’ll certainly be coming back for further picks!”

Helpful Report

Posted 2 months ago

“Wow! Last minute Christmas shopping and Zatu knocks it out of the park on prices. Also they split the order to make sure the bulk of it arrived well before Christmas, but let me know that 2 items may be a bit after...they weren't! everything arrived before the day. Quality was awesome, delivery safe and fast, while communication was brilliant. Very happy customer and the prices were way cheaper than Amazon.”

Helpful Report

Posted 2 months ago

“Took a lil while to arrive but everything was there plus they added an expansion too :)”

Helpful Report

Posted 2 months ago

“Good delivery time with good prices and even better games”

Helpful Report

Posted 2 months ago

“Great choice and all at a competitive and affordable price”

Helpful Report

Posted 2 months ago

“So many amazing games to choose from, great selection and super fast delivery service! My go-to board games shop”

Helpful Report

Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews