Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,490 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,490 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 18th April 2026

909

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from a most excellent game provider. Always my first stop when looking for a new game to play.x”

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Posted 4 months ago

“Excellent.”

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Posted 4 months ago

“Excellent customer service to help me correct a small mistake I made!”

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Posted 4 months ago

“Wholely recommend these guys. I unfortunately had my order stolen. From the moment I contacted the support email and conversed with Kieran they were swift and super helpful resolving all my issues.”

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Posted 4 months ago

“Good supplier, competitive prices, and really quick delivery. Will use again”

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Posted 4 months ago

“Prompt delivery of the games, despite it being Christmas,and the games are great quality and good fun.”

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Posted 4 months ago

“Very good stock levels, quick delivery times and reasonable prices”

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Posted 4 months ago

“Loads of choice and great prices”

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Posted 4 months ago

“Games always arrive well wrapped and prompt. Zatu Games has a wide range of products at a competetive price.”

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Posted 4 months ago

“Zatu Games had the card game version of The Traitors in stock at Christmas when it was impossible to get it anywhere else. The packaging was good and delivery excellent. I'd definitely use this company again.”

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Posted 4 months ago

“Fair price and good service”

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Posted 4 months ago

“Great website and 95% of the game are way cheaper then any other shopping website. Great customer service as well.”

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Posted 4 months ago

“As a casual but enthusiastic gamer of forty plus years. I have seen great changes in the board game scene. Zatu games I feel are a top quality company in this golden age of gaming, providing excellent service of excellent products at excellent prices. I heartily recommend.”

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Posted 4 months ago

“Prices are competitive and they usually have varied and good stock levels. Those are the only positive things I can say about Zatu. Customer service is basic level. If you have an issue, you'll be going back and forth while receiving generic and unhelpful responses. Completely unwilling to create any sort of positive experience. Order at your peril, because if you have an issue, it'll be unresolved and you'll probably end up pulling your hair out by the end of it!”

Helpful Report

Posted 4 months ago

Hello, Thank you for taking the time to leave us this feedback. Our records indicate that the most recent order you placed with us was on 09/11/25 with an estimated delivery between 15/11/25 and 22/11/25. We can see that this was delivered to you on 20/11/2025. If your review is in regards to another order please get in touch with us at team@zatu.co.uk and a member of our team will be happy to help. Best wishes, Team Zatu Games

Posted 4 months ago

“the cards are great and than you. happy new year.”

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Posted 4 months ago

“Can't review the game as it was a pressie for a youngster but I can vouch for the first class service”

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Posted 4 months ago

“Purchased Wingspan and played every day over Christmas. Beautifully made, fun to play”

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Posted 4 months ago

“Great game, nice design!”

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Posted 4 months ago

“Great service and fast delivery. My go to for boardgames and TTRPG boks.”

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Posted 4 months ago

“Very good service, even checked I meant to order the game twice (which I did). Quick delivery before Christmas and a fun game!”

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Posted 4 months ago

Zatu Games is rated 4.8 based on 47,490 reviews