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Zatu Games Reviews

4.8 Rating 48,722 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,695
 Metrics Info
4.8
Based on 48,722 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Arturs D
Verified Buyer
“1 day later but still good service”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“The item was sent next day, tracking was available, it arrived promptly, and the price was reasonable.”
Helpful Report
Posted 4 months ago
Jacqueline A
Verified Buyer
“Paid extra for next day delivery for a specific occasion at specific location. Allowed 2 days for contingency. Failed. Have just driven 3 hours to retrieve. New products not sealed so not sure if complete.”
Helpful Report
Posted 4 months ago
Hi there, Thank you for your review. We’re sorry to hear about your experience. We can confirm that your order was placed and dispatched on the 14th using a next day service, and was delivered on the 17th to the address provided. Unfortunately, the delay in delivery was caused by the courier, which is outside of our control once the parcel has been handed over. Regarding your concern about the item, all products we sell are brand new and supplied sealed. If there are any issues with the condition or contents of your item, we would ask that you contact us at team@zatu.co.uk with reference number 2666 with photos so we can investigate and resolve this for you. Thank You, Team Zatu Games
Posted 4 months ago
Alberto O
Verified Buyer
“Fasti shipping and good prices!”
Helpful Report
Posted 4 months ago
Matthew C
Verified Buyer
“Great selection, fast dispatch and perfect quality. Would definitely recommend!”
Helpful Report
Posted 5 months ago
Michael S
Verified Buyer
“Large product selection, reasonable prices, and fast shipping. I’ve shopped here twice now, am very satisfied, and will gladly return.”
Helpful Report
Posted 5 months ago
Mrs R C
Verified Buyer
“the models arrived well packaged. the website is easy to navigate”
Helpful Report
Posted 5 months ago
Martin O
Verified Buyer
“Arrived within the week, no damage, well packaged, no issues. Evri delivered it so it was flung over my fence without a second thought, but that's not Zatu's fault.”
Helpful Report
Posted 5 months ago
Lucy W
Verified Buyer
“Brilliant product at a great price with Speedy delivery! Would 100% use this company again and again”
Helpful Report
Posted 5 months ago
Panagiotis R
Verified Buyer
“Fast delivery good packaging!”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great price and delivery time on a copy of Gloomhaven”
Helpful Report
Posted 5 months ago
MR M C
Verified Buyer
“The purchase of the game Robinson Crusoe, Adventures on the Cursed Island, was quick and easy. The. product arrived quickly and undamaged, great service and the game is good too.”
Helpful Report
Posted 5 months ago
André L
Verified Buyer
“I bought Root and The Fellowship of the Ring! One of the games was out of stock but Zatu team was very helpful on giving me support and time estimates. The games arrived at Portugal in perfect condition and fairly quick! Zatu games will be now my "go to" place to buy board games/expansions! Thank you so much Zatu team! You are awesome!”
Helpful Report
Posted 5 months ago
Matt J
Verified Buyer
“Great service - Quick dispatch, good packaging, packed with care and okay price. Definitely will be coming to Zatu again.”
Helpful Report
Posted 5 months ago
David J
Verified Buyer
“Fast delivery and a great selection of board games”
Helpful Report
Posted 5 months ago
Leonardo R
Verified Buyer
“They delivered my purchase fast and good.”
Helpful Report
Posted 5 months ago
Thammachart N
Verified Buyer
“A rare and hard-to-find game that isn’t available on most other websites, but you can find it here.”
Helpful Report
Posted 5 months ago
Anya C
Verified Buyer
“Zatu are always quick to deliver and have a wide range of games available. Their own reviews of the games have been very helpful in deciding what games are suitable for my family.”
Helpful Report
Posted 5 months ago
Kevin V
Verified Buyer
“Wide range of products. An impressive variation of popular an more niche games and accesoires. Good follow-up during and after delivery.”
Helpful Report
Posted 5 months ago
John S
Verified Buyer
“Outstanding service!!!! My package arrived within 8 days (UK to Oklahoma, USA)”
Helpful Report
Posted 5 months ago
Zatu Games is rated 4.8 based on 48,722 reviews
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