Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 47,637 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 47,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 1st June 2026

910

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order of a Raven Guard Combat Patrol box arrived much faster than I expected, and in perfect condition. I hadn't used Zatu before, but definitely will again!”

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Posted 5 months ago

“Quick shipping, arrived well packaged with no damage, and a gift mini 👌 Definitelly will shop again”

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Posted 5 months ago

“Consistently fast delivery and good quality of packaging.”

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Posted 5 months ago

“Enjoying the exit advent calendar so far!!”

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Posted 5 months ago

“Easy to order”

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Posted 5 months ago

“First time ordering from Zatu. Delivered quick. Great price on sale.”

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Posted 5 months ago

“Great product, great price and delivered quickly. Very happy with the service.”

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Posted 5 months ago

“Always happy with zatu the delivery is always on time”

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Posted 5 months ago

“Very happy with the delivery and service, i qwas kept updated all the way, highly recommended.”

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Posted 5 months ago

“Well packaged. Good communication, item as described. I highly recommend this company”

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Posted 5 months ago

“Worse service ever experienced. I have 2 orders that have not been dispatched for 2 weeks and 1 week respectively despite no indication that there were any delays and all items showed as in stock when I ordered. Contacted them and they said items are still on the way to their main warehouse. How come for “in stock” items to take more than 2 weeks to get to your warehouse?”

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Posted 5 months ago

Hi There, Thank you for taking the time to leave this feedback. We’re sorry to hear about the frustration caused by the delays with your orders. We understand how disappointing it is when items showing as in stock do not progress as quickly as expected. In some cases, stock is held across multiple locations or is in transfer to our main warehouse, which can result in delays before an order is ready to move forward. This is particularly impacted during busier periods, when stock movements can take longer than usual. We appreciate that this was not the experience you were expecting, and we’re sorry for the inconvenience this has caused. The team does aim to keep customers informed where possible, and feedback like this helps us review how clearly this information is communicated. If you would like us to look into your orders in more detail, please get in touch with us at team@zatu.co.uk with reference number 1612 and a member of our team will be happy to help. Thank you, Team Zatu Games

Posted 5 months ago

“Great game selection and great service!”

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Posted 5 months ago

“Games came in short time at a fantastic price. Always a go to for new games”

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Posted 5 months ago

“Perfect from order to delivery”

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Posted 5 months ago

“I ordered a Hogwarts Battle game as a Christmas present. It was delivered promptly and well packaged so the box was in very good condition.”

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Posted 5 months ago

“Perfect delivery”

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Posted 5 months ago

“I have used Zatu many times now and they always deliver the goods, with competitive pricing.”

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Posted 5 months ago

“Super short delivery!”

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Posted 5 months ago

“The game I ordered was competitively priced, came promptly, well packaged and in excellent condition.”

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Posted 5 months ago

“Excellent as ever”

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Posted 5 months ago

Zatu Games is rated 4.8 based on 47,637 reviews