Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,714 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Description of games useful, competitively priced and delivery was prompt. Will definitely look to purchase more games soon to build up collection for games night.”

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Posted 5 months ago

“The game arrived very promptly. As it is a present I don't know what the game is like yet but I think they will be pleased. It is an advent calendar escape room game. They had one last year and thoroughly enjoyed it.”

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Posted 5 months ago

“Always great service”

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Posted 5 months ago

“ALL OK THANKS!”

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Posted 5 months ago

“Very prompt service, no complaints”

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Posted 5 months ago

“Fantastic as always. Never had an issue with Zatu and always the first place I look for games.”

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Posted 5 months ago

“très rapide, excellente communication”

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Posted 5 months ago

“Great prices on K47 new release. Fast shipping will be back again.”

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Posted 5 months ago

“Good communication”

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Posted 5 months ago

“Excellent store, always pleased with their service”

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Posted 5 months ago

“Fantastic place to buy games, massive choice and fast delivery. I much prefer to use Zatu for buying board games than Amazon, and Zatu were also cheaper. Great stuff!”

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Posted 5 months ago

“Can't fault zatu games. The best price on the Internet, fast shipping and game excellently packaged. 10/10 would highly recommend. Thank you so much!”

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Posted 5 months ago

“Speedy, professional service. Always a pleasure ordering from Zatu 💫”

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Posted 5 months ago

“I've ordered from Zatu a few times and it's always been a 5-star experience. Great selection of games at competitive prices and orders are dispatched very quickly (my last order was dispatched less than 2 hours after I placed it!). Will certainly continue to use Zatu.”

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Posted 5 months ago

“I could not be happier about both my purchases from you guys it has been amazing and you have really allowed me and partner to have this hobby of collecting Pokemon cards together I work in a customer service role so I really appreciate how quick you guys are with sending off everything I would love to come visit but don’t have the time and I am not based where your store is so again thank you 🤩”

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Posted 5 months ago

“Excellent service, well priced, and speedy delivery.”

Zatu Games 5 star review on 15th October 2025

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Posted 5 months ago

“Good selection of games. Quick delivery”

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Posted 5 months ago

“Great store, huge selection of products with great service. Would definitely recommend.”

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Posted 5 months ago

“Great product and price, delivery was fast and well packaged. Recommend highly.”

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Posted 5 months ago

“Fantatsic store - huge range of stock, great prices and quick delivery”

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Posted 5 months ago

Zatu Games is rated 4.8 based on 46,714 reviews