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Zatu Games Reviews

4.8 Rating 48,742 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,704
 Metrics Info
4.8
Based on 48,742 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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John J
Verified Buyer
“Products were delivered quickly and were well packed.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“I preordered a collectors edition of a book for Christmas, but item arrived damaged. Only option given was to return, however it would not be possible to get a replacement item in time for Christmas. Very disappointed.”
Helpful Report
Posted 8 months ago
Hi there, Thank you for taking the time to leave a review. We’re very sorry to hear that your collector’s edition book arrived damaged, especially as it was intended as a Christmas gift, we completely understand how disappointing that must have been. As we only sell brand new items, any damage sustained in transit is certainly not the experience we want for our customers. In line with our policy, we do need damaged items to be returned to us so that we can arrange either a replacement or a refund. Unfortunately, with limited collector’s editions and the timing so close to Christmas, we were unable to guarantee a replacement could be delivered before the holiday, which we appreciate was frustrating. We’re sorry that this situation detracted from what should have been a special purchase, and we appreciate your understanding that our options were limited by stock availability and delivery times at that point in the year. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 9998 and a member of our team will be happy to help. Thank you, Team Zatu Games
Posted 8 months ago
John W
Verified Buyer
“I have used Zatu previously and was very happy with my transaction so chose to use them again this time when purchasing Carcassonne Big Box. As before, the transaction was smooth and my game arrived well packaged and in good time.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Game arrived in time and it is a fun game to play. Thanks”
Helpful Report
Posted 8 months ago
Geoffrey R
Verified Buyer
“Great service from start to finish”
Helpful Report
Posted 8 months ago
Tommy H
Verified Buyer
“Ordered Traitors game from Zatu for delivery to Ireland a week before Christmas, game was sold out everywhere, game arrived as promised before Christmas. Exactly as promised. 5 Stars”
Helpful Report
Posted 8 months ago
Ann C
Verified Buyer
“Great price speedy delivery and great communication. Would use again!”
Helpful Report
Posted 8 months ago
Kiera S
Verified Buyer
“Always incredible delivery and service from Zatu games! Such speedy delivery and shipping which is always reliable and well packaged and secure meaning the game always arrives in perfect condition! My go to board game store, I always recommend!”
Helpful Report
Posted 8 months ago
Scott T
Verified Buyer
“Great service! Will definitely go to again for great gaming stuff!”
Helpful Report
Posted 8 months ago
Lasse T
Verified Buyer
“Fast delivery and items as described. I can recommend ordering!”
Helpful Report
Posted 8 months ago
Paul B
Verified Buyer
“Great stock of games at great prices.”
Helpful Report
Posted 8 months ago
Paul B
Verified Buyer
“Great stock of games at great prices.”
Helpful Report
Posted 8 months ago
Hilary W
Verified Buyer
“Excellent price and fast delivery”
Helpful Report
Posted 8 months ago
Paul O
Verified Buyer
“Have always found Zatu really user friendly and extremely quick at getting games out to the post. Packaging is always perfect and I've never recieved damaged goods. 10/10”
Helpful Report
Posted 8 months ago
Andrew E
Verified Buyer
“Quick delivery and good customer service”
Helpful Report
Posted 8 months ago
Francesca C
Verified Buyer
“Love ordering pokemon cards from here, especially enjoy the Japanese packs. Great prices and quick shipping.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Quick service. Good price. Thanks!”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Tha board game is definitely very good while the delivery service is not, it arrived a whole week later than the estimated time shown on Zatu website.”
Helpful Report
Posted 8 months ago
Kathrin M
Verified Buyer
“This is my go to website for ordering games for my boardgame loving son. Prices usually very competetive and quick delivery. Very satisfied so far.”
Helpful Report
Posted 8 months ago
Jodie M
Verified Buyer
“Have bought my games through zatu for the last few years. Delivery is always quick. I like the games reviews for a quick read to assess if the games are suitable for our family.”
Helpful Report
Posted 8 months ago
Zatu Games is rated 4.8 based on 48,742 reviews
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