Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free shopping and fast delivery even when ordering from within the EU.”

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Posted 3 months ago

“Great service and range, bit of a delay waiting for stock to come in (one item wasn’t even in stock on the Battlesystems website) but was only a few days. Good communication and great range of products.”

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Posted 3 months ago

“Zatu price their games competitively and send items out well packaged. Very good service.”

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Posted 3 months ago

“Zatu games is my go-to shop for anything boardgame. Their selection is huge and in several years of buying from them, the deliveries have been always fast and with no hiccups.”

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Posted 3 months ago

“Good selection and arrive fast, only downside is occasionally delivery box has the company name printed all over it which is a bit of a giveaway when you're buying Christmas gifts!”

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Posted 3 months ago

“Some excellent games with a fast delivery time”

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Posted 3 months ago

“Have been using Zatu games for most of my game purchases for several years. I have found the prices to be keen, and delivery has always been prompt. I have recommend them to many people.”

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Posted 3 months ago

“Good product and service. Need to work on the packing as was rattling around in the shipping box.”

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Posted 3 months ago

“Thanks! I found what I wanted (needed). Much appreciated.”

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Posted 3 months ago

“Great selection, provide good reviews on game pages, also have excellent sales.”

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Posted 3 months ago

“Fast postage and good price”

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Posted 3 months ago

“Package was send out very late, did not meet the time line. Nevertheless the actual purchase was good.”

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Posted 3 months ago

“Great packaging and delivery! Item though hmmm it's ok not great hits oh well”

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Posted 3 months ago

“I had been looking for the game ‘A Place for All My Books’ for ages and found it on Zatu Games at a really good price. The website was easy to navigate, lovely images and descriptions of the game. It was shipped really quickly and securely. I’m so glad I purchased from Zatu Games and cannot wait to play my new game!”

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Posted 3 months ago

“Always order from this site. Good prices no problem with delivery well packed. Great selection of games”

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Posted 3 months ago

“Good product and price but a little disappointed at the length of time to deliver . It wasn’t that clear that when I picked an available product that it may take as long as it did .. I avoid buying items that are clearly not in stock for that reason . Will think twice before shopping again . The book was delivered a sopping wet envelope which was already open and thankfully protected by the shrink wrap .”

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Posted 3 months ago

“Very good board games at competative prices and timely delivery”

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Posted 3 months ago

“Excellent wide choice with good discounts and very helpful explanations about the games. My purchases have always arrived in a timely manner and have been thoroughly enjoyed!”

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Posted 3 months ago

“My second, happy purchase from Zatu. And again, everything went smoothly. Website is very well designed, easy to find what you need, payment easy and secured, delivery swift and on promised date. Game packed very well.”

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Posted 3 months ago

“Great service, excellent selection of games at competitive prices. Can't ask for much more!”

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Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews