Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, fast and not too many emails”

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Posted 3 months ago

“The games arrived but they are not for me they are a Christmas gift”

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Posted 3 months ago

“Easy to navigate website with some brilliant offers. The description of the the games was also very good”

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Posted 3 months ago

“Fantastic service, very prompt delivery and quick to restock when out of stock. Great customer support and friendly staff.”

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Posted 3 months ago

“Todo perfecto”

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Posted 3 months ago

“Nothing to complain about, all good. Ordered Fanroll dice calendar, it's as expected.”

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Posted 3 months ago

“Perfect 👍🏻”

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Posted 3 months ago

“Good quality games at great prices. Packaged well and delivered quickly. Good reliable online store”

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Posted 3 months ago

“Regular and returning customer. Excellent price and delivery timescale on most recent purchase (Eclipse 2nd Dawn). Customer service support on previous purchase was also really good - it's the fist time I've had a problem across many purchases and team were available, helpful and proactive in addressing a supply issue. Will use again!”

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Posted 3 months ago

“Always a good price and reliable delivery”

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Posted 3 months ago

“I recently played the EXIT Game, The Hunt Through Amsterdam, and it reminded me why I enjoy this series so much. Having played some other editions, I am always impressed by how the designers/authors manage to create fresh puzzles each time. The game consistently encourages creative thinking, and you often need to experiment with cutting, folding, or reusing components in clever ways to uncover new clues and progress through the story. I happily recommend this game to anyone who enjoys escape room adventures at home. I am already excited to start the Venice edition next. PS.: You can only play once.”

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Posted 3 months ago

“The delivery was good but I can't rate the games as they are for Christmas.”

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Posted 3 months ago

“Better price than most places I found the avatar deck boxes and really fast delivery”

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Posted 3 months ago

“Fantastic products, great customer service, fast delivery!!”

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Posted 3 months ago

“Really quick delivery as usual and games were in great condition.”

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Posted 3 months ago

“The package was delivered swiftly without any delay and in good condition. Would recommend.”

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Posted 3 months ago

“Great service fast delivery!!!”

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Posted 3 months ago

“Board games are competitively priced and delivery is fast and efficient”

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Posted 3 months ago

“Absolutely no issues in the purchase process or receipt of the items.”

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Posted 3 months ago

“Brilliant games on offer - perfect presents for the Games-lover in your life.”

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Posted 3 months ago

Zatu Games is rated 4.8 based on 46,701 reviews