Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two parcels for Christmas one delivered to the UK and one to Ireland. The first was deleivered very quickly and both arrived in time. The condition was excellent. We tend to give games for Christmas/Winter Solstice and I will be using Zatu again”

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Posted 2 months ago

“Very good, only downside is parcel tracking”

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Posted 2 months ago

“Very easy ordering and fast delivery!”

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Posted 2 months ago

“Order came quickly and we'll packaged. Games are stocked that aren't available alsewhere, and for a good price.”

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Posted 2 months ago

“Love using Zatu. Greta customer service, deliveries are always spot on and Great value items.”

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Posted 2 months ago

“Fantastic choice of games, amazing customer service, speedy dispatch. 100% recommended”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“I live in the US, so I figured I would not be getting be getting my package for a month. But I got it in less than 2 weeks, even with customs holding it forever. It was well-packed and arrived in perfect condition. Thanks, Zatu!”

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Posted 2 months ago

“Delivery arrived with no problems.”

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Posted 2 months ago

“Excellent game. All pieces were there. Gave my family hours of fun.”

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Posted 2 months ago

“Great experience with Zatu. The CDMD boss arrived within the estimated delivery time and in flawless, perfect condition. The price was very attractive, and the whole process was smooth. I would happily buy from them again.”

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Posted 2 months ago

“Great games and a great service”

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Posted 2 months ago

“Great selection of games and good service”

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Posted 2 months ago

“I've had good and bad experiences. Fast delivery times, brilliant communication, and decent pricing. Unfortunatley I've had quality issues with pokemon cards.”

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Posted 2 months ago

“Very impressed with Zatu. We bought Warhammer much cheaper than anywhere else and it was delivered to our door in 2 days.”

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Posted 2 months ago

“Fantastic service and quick delivery despite ordering from Europe. Zatu has quickly become my favorite online gaming shop!”

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Posted 2 months ago

“Excellent choice of games at reasonable prices with helpful reviews. Took longer than expected to dispatch the order which was disappointed but arrived quickly once it was sent”

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Posted 2 months ago

“Quick delivery and great price”

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Posted 2 months ago

“Great selection, prices and delivery. Thank you!”

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Posted 2 months ago

“Buying presents for my Son so very occasional buyer. My purchases arrived when expected, well packed in perfect condition.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews