Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

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“Loads of choice’ great prices and quick delivery”

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Posted 2 months ago

“Never have had anything other than prompt service from Zatu. Games delivered without any issues. Great prices, hence one of my go to games sites”

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Posted 2 months ago

“Fast postage great service over all”

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Posted 2 months ago

“Timely delivery, good customer service”

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Posted 2 months ago

“Very quick delivery even leading up to Christmas and good pricing. Will definately use again!”

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Posted 2 months ago

“Very quick delivery to EU - hassle free.”

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Posted 2 months ago

“The game arrived quickly and in perfect condition. Fantastic service.”

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Posted 2 months ago

“Love this website, such a great variety of games and it’s not owned by Jeff Bezos!”

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Posted 2 months ago

“Zatu is a great online store for board games :) They have such an awesome selection of games, some jewels you’ll not find anywhere else, also good prices. On top of that they ship internationally, which can be a bit tricky for board games but still. My games arrived all the way to Mexico pretty fast but also bit dented, contacted customer service and they’re responsive and kind. I just hope for next orders they use better protection for the games, not just la but of brown paper. Overall great experience shopping with Zatu :)”

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Posted 2 months ago

“Quick dispatch and well packaged and games at a very good price, so all good!”

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Posted 2 months ago

“Over the last couple of months I placed three orders. Two were quickly dispatched. The third was delayed briefly but remedied immediately when I contacted customer services. It is good to see remedial action efficiently taken.”

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Posted 2 months ago

“Zatu's service is always good and all games arrived in perfect condition and on time.”

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Posted 2 months ago

“Very efficient service. Great game purchased caleed Polter drop. Get’s better each time you play”

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Posted 2 months ago

“I ordered 3 riddle pics and was disappointed as the scratch off parts did not work, these games were bought for a fun activity on xmas day ( without the use of screens ) and we had to search online for the answers. It says online that a lot of people have had this problem before, and it could be due to old stock.”

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Posted 2 months ago

“Great game . Fast delivery and great price”

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Posted 2 months ago

“Issue with order was resoved very quickly and to my satisfaction”

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Posted 2 months ago

“Easy ordering and swift delivery.”

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Posted 2 months ago

“fast and good delivery”

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Posted 2 months ago

“Always a good selection of games with useful reviews. I always buy several for stockings and presents at Christmas with a good discounts.”

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Posted 2 months ago

“Fast delivery and a great selection. I wanted to purchase Battletech and Zatu had it in stock which was fantastic!”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews