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Zatu Games Reviews

4.8 Rating 49,054 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,768
 Metrics Info
4.8
Based on 49,054 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Jaco T
Verified Buyer
“When the games are in Stock the service is amazing. I do wish that they would provide a bit more of an update when you are waiting on back order or new stock, just some indication on the website would be really great. But the service is always friendly and helpful. Best place to buy boardgames and find new ones. They do their utmost to find and deliver the games.”
Helpful Report
Posted 1 year ago
Andrew B
Verified Buyer
“What really sets Zatu Games apart is their competitive pricing. They consistently offer some of the best prices on the internet , and their promotions and sales provide great value... The Zatu Points loyalty scheme is a nice bonus that rewards repeat customers.”
Helpful Report
Posted 1 year ago
Camilla W
Verified Buyer
“Ordering my items couldn’t have been easier and delivery was super fast. Selection is really good - sooo definitely be buying more games soon!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fair price, fast shipping even in my case when it was shipped to sweden”
Helpful Report
Posted 1 year ago
James W
Verified Buyer
“Zatu is still my 'go to' board game provider even though I now live in Germany. The games are still cheaper, even with shipping when I buy in bulk and much more reliable. A fabulous company.”
Helpful Report
Posted 1 year ago
Antony B
Verified Buyer
“Always a good service thank you.”
Helpful Report
Posted 1 year ago
Tom B
Verified Buyer
“Speedy delivery, great prices and lovely customer service.”
Helpful Report
Posted 1 year ago
Paddy C
Verified Buyer
“100% quality goods at a good price and delivery was prompt and on time goods information provided about delivery and updates will definitely use these again”
Helpful Report
Posted 1 year ago
Steven O
Verified Buyer
“Wow what can I say a great jigsaw at a great price would highly recommendmy first stop in futre”
Helpful Report
Posted 1 year ago
Stuart W
Verified Buyer
“Excellent service, swift delivery and products carefully packaged to make sure they arrive in good condition. Lots of info and helpful game reviews on the website. Highly recommended.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“No complaints re. purchase/pricing, though the delivery was left without notification outside of an enclosed porch, resulting in water dammage to some of the (unsealed) content. I'm sure they'd they'd replace, but I need items. Unfortunate.”
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We’re truly sorry to hear about the delivery issues and the resulting water damage to your items. We completely understand how disappointing that can be, and it’s important to us that you receive the products in perfect condition. While we do want to assist you with any replacements or a partial refund to the damaged item/s, we recommend reaching out to our support team at team@zatu.co.uk with the reference 4437, where they can help resolve this for you as quickly as possible. We appreciate your understanding and patience regarding this matter. Best wishes, Team Zatu Games
Posted 1 year ago
Arron K
Verified Buyer
“Item was well priced. Dispatched quickly and arrived well packaged. Very happy customer. Will be purchasing again!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt delivery and good value for price.”
Helpful Report
Posted 1 year ago
Diogo S
Verified Buyer
“Everything went perfect! Games are in perfect condition”
Helpful Report
Posted 1 year ago
Erik S
Verified Buyer
“I love shopping here, the shipping is fast, but unfortunatly this time the box was damaged severaly. I understand international shipping and all but had to mention it.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The game itself and the price was great but loss of one star for the packaging. The game was packaged in a box that originally contained an emergency alarm for an older person's safety. My address was taped over this lady's name and address. I destroyed the packaging but if the box got into the wrong hands, this vulnerable lady could have been at risk. I appreciate reusing packaging for environmental reasons but it needs to be done in the right way.”
Helpful Report
Posted 1 year ago
Ian C
Verified Buyer
“Never had any complaints good as always”
Helpful Report
Posted 1 year ago
Jacob B
Verified Buyer
“Best prices. Awesome board games.”
Helpful Report
Posted 1 year ago
Stephen P
Verified Buyer
“Cracking wee shop, delivers on time”
Helpful Report
Posted 1 year ago
Michael B
Verified Buyer
“Great service. Super fast delivery!”
Helpful Report
Posted 1 year ago
Zatu Games is rated 4.8 based on 49,054 reviews
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