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Zatu Games Reviews

4.8 Rating 49,083 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,776
 Metrics Info
4.8
Based on 49,083 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Neil L
Verified Buyer
“Great price, and the book was in excellent condition. Delivery was a tad slower than stated but nothing unreasonable”
Helpful Report
Posted 1 year ago
Robert S
Verified Buyer
“Fast delivery, only place that had what I wanted I stock. Very good”
Helpful Report
Posted 1 year ago
Matt P
Verified Buyer
“I've bought a number of board games from Zatu in the last couple of years. They are always competitive on price and prompt on delivery. The games were all in good order and condition. They obviously care about their merchandise, their market and their customer base.”
Helpful Report
Posted 1 year ago
Richard W
Verified Buyer
“Excellent range of products at great prices. Quick delivery. Highly recommend.”
Helpful Report
Posted 1 year ago
Tony K
Verified Buyer
“Quick service, great products”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast check out, good prices, fast shipping. Only issue was with Royal Mail but that's not Zatu's fault!”
Helpful Report
Posted 1 year ago
Linda T
Verified Buyer
“Good communication and item what I wanted.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“good price, fast delivery”
Helpful Report
Posted 1 year ago
Beth M
Verified Buyer
“I’ve used Zatu Games many times and always had a great experience. They have a fantastic selection of games at great prices, and delivery is always prompt and well packaged. As someone who can sometimes feel uncomfortable or overwhelmed in games shops, and who’s lived in areas with very few in-person options, I really appreciate being able to browse and buy online from an independent retailer. It makes the whole process much more enjoyable and accessible. I also love the multipurchase discounts and Victory Points system — I’ve made use of both, and it’s actually really nice to feel rewarded for buying something that already brings me joy. It’s a small thing, but it makes a big difference. One thing I’d love to see in the future is an option for discreet packaging — I often buy gifts for my partner, and the branded boxes can give the surprise away! Finally, I really value being able to have big, heavy board games delivered. As a non-driver, getting to a shop can mean juggling multiple buses or trains, which makes larger purchases (like Frosthaven — that’s a 16kg box!) pretty daunting. Being able to order from home and have everything arrive safely is a huge bonus. Highly recommended.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Product arrived as advertised and in great condition will definitely be buying from them again”
Helpful Report
Posted 1 year ago
Simon W
Verified Buyer
“My #1 go to for board games. Great prices and great service 😊”
Helpful Report
Posted 1 year ago
Alan L
Verified Buyer
“Great place to purchase from as long as they have it in stock.”
Helpful Report
Posted 1 year ago
Gavin K
Verified Buyer
“Everything always arrives on time and in excellent condition, no complaints at all. I will use Zatu again.”
Helpful Report
Posted 1 year ago
Steven H
Verified Buyer
“Wide range of products which can be 20% cheaper than the main retail price. With fast delivery.”
Helpful Report
Posted 1 year ago
Chance M
Verified Buyer
“Good selection of trading cards, safely packaged and speedy delivery”
Helpful Report
Posted 1 year ago
Stu L
Verified Buyer
“Great selection. Like the monthly sale.”
Helpful Report
Posted 1 year ago
Laurence D
Verified Buyer
“Quick, efficient and price comeptitive! Thanks Zatu”
Helpful Report
Posted 1 year ago
Agnes E
Verified Buyer
“I never will have my game because of custom clearance... what a pity No answer from them”
Helpful Report
Posted 1 year ago
Hi Agnes, We’re truly sorry to hear about the issues with your customs clearance and the lack of response from our team. We understand how disappointing this must be for you. Having investigated this, we can see that a member of the team has replied to your latest email response on 09/10/2025 with the different options available based on your order's current delivery status. Unfortunately, we are unable to see any responses after this. Your experience is important to us, and we appreciate your feedback. Please reach out to us at team@zatu.co.uk with your reference 6522, so we can assist you further and ensure your concerns are addressed. We want to make this right for you. Warm regards, Team Zatu Games
Posted 1 year ago
Ian B
Verified Buyer
“Excellent service and prompt delivery. Great prices. Will definitely use you again. Thanks Zatu Games!”
Helpful Report
Posted 1 year ago
Joanna A
Verified Buyer
“Quick delivery, top notch quality!”
Helpful Report
Posted 1 year ago
Zatu Games is rated 4.8 based on 49,083 reviews
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