Zatu Games Reviews

Name: Zatu Games
Address: 40 Barnard Road Norwich, Norwich, Norfolk
Rating: 4.77

4.8 Rating 46,701 Reviews

95 %

of reviewers recommend Zatu Games

4.8

Based on 46,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

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Zatu Games 5 star review on 30th January 2026

908

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always get a great service from Zatu, prompt delivery and excellent customer service team.”

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Posted 2 months ago

“Fast delivery even in the holidays, many thanks. Super Service.”

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Posted 2 months ago

“Very easy to navigate and great prices!”

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Posted 2 months ago

“Fantastic selection of games that are really reasonably priced. Will buy again from Zatu!”

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Posted 2 months ago

“Ordering a hard to find edition of a game from overseas, I was nervous something would go wrong somewhere, but absolutely everything was perfect! Speedy delivery during a busy season, good communication that enabled me to understand what was happening with my package, product arrived in great condition and was the now out-of-print edition I wanted. Thank you so much Zatu Games, you delivered above my expectations!”

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Posted 2 months ago

“Great service! Fast, good prices and reliable.”

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Posted 2 months ago

“Fab game and speed pre Christmas delivery”

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Posted 2 months ago

“I bought two of the paper pad games for my teenage son and husband (dungeon and labyrinth), both of whom are big into both board games and online gaming. They made great stocking fillers along with the dice pencil (son thought that this was very cool). They are saving them for their next camping trip. Considering they came all the way from America the delivery time was good too . I ordered beginning of Dec and arrived Xmas eve. Would definitely buy again.”

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Posted 2 months ago

“We love our game of Can't Stop. Arrived fast. Thank you”

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Posted 2 months ago

“Ordered many times from Zatu in the past. This time I was christmas shopping, Battletech Miniatures, for my gaming group. The delivery was split so that at least some would arrive before the day but they pulled it out of the bag and delivered everything easily on time. The quality of the miniatures is great and the cost was a lot cheaper than like for like from Amazon (even with delivery). Can't praise Zatu enough, they remain my first place to look for my board games and minis. Also communication was spot on :)”

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Posted 2 months ago

“Great service as usual”

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Posted 2 months ago

“The package arrived in a reasonable amount of time and the game was as described. My only disappointment is that it was shipped in a bag instead of a box, so the game box itself was smashed in on the corners during the shipping process.”

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Posted 2 months ago

“Great customer service (via phone). I made a purchase 2 years ago that was "awaiting restock" and when I finally gave up the wait (I really wanted the item!), they didn't bat an eyelid when I asked for a credit to put towards another purchase. Wasn't expecting that without a fight! Well done customer Zatu suppport team.”

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Posted 2 months ago

“Excellent service and really good dispatch time, especially considering the Christmas rush period. Add in the discounted prices and regular offers and you'd be hard pressed to find a reason not to visit Zatu Games.”

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Posted 2 months ago

“Easy to order a wide selection of games to good prices. Also good selection of games.”

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Posted 2 months ago

“Zatu Games are brilliant. Amazon delivery times were a couple of weeks but Zatu sent the order out in a few days and the postage was free too. Also the price was great as well.”

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Posted 2 months ago

“I had an absolutely fantastic experience with Zatu Games. I placed my order on the 19th at around 16:30, and to my it arrived by Saturday well ahead of when I expected it (Monday at the earliest as Xmas week). The delivery was fast, reliable, and perfectly timed, especially since the item was a gift for my partner. Everything arrived in excellent condition and was ready to be wrapped straight away. The whole process felt smooth and efficient from start to finish. Exceptional service and delivery—Zatu has definitely earned my trust, and I’ll be ordering from them again”

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Posted 2 months ago

“I ordered three little games just before Christmas, hoping they would come in time for the 29th. They came so quickly and I was pleased to see they were packaged in a box that fitted the three games nicely and not in an oversized box. Many thanks.”

Zatu Games 5 star review on 31st December 2025

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Posted 2 months ago

“I've always had good service from Zatu including backorders - the staff have always been prompt with emails and helpful in answering an questions. Id highly recommend buying baord games from zatu over amazon or travelling man.”

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Posted 2 months ago

“Very fast delivery and execlent track.”

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Posted 2 months ago

Zatu Games is rated 4.8 based on 46,701 reviews