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Zatu Games Reviews

4.8 Rating 48,731 Reviews
95 %
of reviewers recommend Zatu Games
Company Reviews Product Reviews
21,698
 Metrics Info
4.8
Based on 48,731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Zatu Games Reviews

About Zatu Games:

Seek Your Adventure With Zatu!

Zatu Games is the UK’s No. 1 independent board game retailer. Our mission is to sell top quality board games, TCGs, video games, Miniatures and collectables at affordable prices to spread the word that table top gaming is back big time!

We stock over 80,000 games (our goal is to have one of everything!), ship worldwide, offer next day delivery and 60-day returns. Not only that, but we also offer guest blogging spots to board game lovers, if you're interested about writing for us simply email blogs@zatu.co.uk!

For any customer service queries, contact:
team@zatu.co.uk

Visit Website

Write Your review

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Tunde N
Verified Buyer
“A perfect platform to find board games, with reviews, comparisons and recommendations. Whet her you know what you are looking for or just shopping around, you will not leave empty handed or disappointed.”
Helpful Report
Posted 6 months ago
Philip S
Verified Buyer
“I always try to buy my games from Zatu if I can rather than a certain other online giant. My experience has always been really good, with games dispatched quickly and arriving in good condition. They use good couriers like Royal Mail so the delivery experience is always good too. My only gripes would be about the website itself, which can be quirky, especially around wishlists and victory points.”
Helpful Report
Posted 6 months ago
Patricia W
Verified Buyer
“The game arrived in perfect condition. It is quick to learn, with no complicated rule book to study. It involves memory and strategy.”
Helpful Report
Posted 6 months ago
Chryspy
Unverified Reviewer
“Delivered within 2 days of ordering...don't believe the initial ETA forecast provided. Responded to emails speedily anx politely.”
Helpful Report
Posted 6 months ago
Jack B
Verified Buyer
“At the end of 2025 I really wanted to get the new Warhammer Quest box set, but it was sold out in GW stores. I found it at Zatu with super fast delivery options and even better, much cheaper than at the GW store, which I found very surprising.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Great discounts and fast shipping. Can't fault the company!”
Helpful Report
Posted 6 months ago
Alex R
Verified Buyer
“I found the Magic cards I was after for a good price, after ordering they arrived quickly and were packaged nice and securely.”
Helpful Report
Posted 6 months ago
Jack F
Verified Buyer
“very good indeed”
Helpful Report
Posted 6 months ago
Adrian B
Verified Buyer
“Unmatched prices and the fastest delivery, you can’t beat Zatu Games”
Helpful Report
Posted 6 months ago
Sean M
Verified Buyer
“Excellent value and great customer service! I ordered approx 10 games which were on offer and they arrived quickly and were as described.”
Helpful Report
Posted 6 months ago
Josiah C
Verified Buyer
“A great range of games, excellent delivery times and good sales for interesting items. My go-to site for ordering.”
Helpful Report
Posted 6 months ago
Roger W
Unverified Reviewer
“I was struggling to get hold of Lego set 76973 Raptor & Titanosaurus tracking mission. I tried a few competitors but despite being a touch cheaper both times the set arrived damaged . So I tried Zatu games the customer service was first class they listened and I was over the moon when the Lego set arrived in mint condition, amazing packaging and super fast delivery. I will definitely be using Zatu games again for my Lego sets.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“I spent over €150 including shipping and order still hasn’t arrived and when I reached out for support I got BS replies and ignorance of my refund request- Scam website”
Helpful Report
Posted 6 months ago
Hi there, Thank you for your review. We’re sorry to hear how frustrating this situation has been. Our records show that your order (£87.51) was dispatched by our warehouse and later marked as returned to sender due to an issue at customs. Once this happens, the parcel is returned via the courier network, and we advised that as soon as it arrived back with us, we would resolve the issue and reship your order at no additional cost. As the tracking has not updated for some time and the parcel has not yet been returned to us, we have opened an investigation with the courier to locate it. While the parcel is still in transit or under investigation, we are unfortunately unable to issue a refund or replacement. Once the courier confirms the parcel as lost, we will immediately proceed with either a full refund or a replacement, depending on your preference. We understand this delay is frustrating, especially with an international order, but this is part of the standard process when parcels are held or returned within the courier network. If you would like any further assistance with your order, please get in touch with us at team@zatu.co.uk with reference number 6113 and a member of our team will be happy to help. Thank You, Team Zatu Games
Posted 6 months ago
Ruth L
Verified Buyer
“No complaints here, everything was fine and dandy. Fast postage, great game.”
Helpful Report
Posted 6 months ago
Stacey C
Verified Buyer
“Great selection, Great Service.”
Helpful Report
Posted 6 months ago
Luke P
Verified Buyer
“Quick and easy ordering, delivered nice and quickly! Will order from Zatu again”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Good storefront and quick reliable international delivery. Highly recommended!”
Helpful Report
Posted 6 months ago
Aleks
Unverified Reviewer
“I just discovered the website. The variety of games looks amazing. I can’t wait to make a purchase as soon as possible.”
Helpful Report
Posted 6 months ago
Jill N
Verified Buyer
“The website and payment/rewards page on a mobile phone takes a bit of finagling. The new rewards system is confusing and not working how you’d think. Despite these things they quickly and reliably in stock items at lower prices than competitors and often have items unavailable elsewhere.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Fast shipping and order arrived as expected!”
Helpful Report
Posted 6 months ago
Zatu Games is rated 4.8 based on 48,731 reviews
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