ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,291 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great service!”

Helpful Report

Posted 6 years ago

“The first jumper I ordered was meant to be the cream Givenchy jumper but you sent the black one by the time I got back from holiday it was to late to return. Just ordered moncler swim shorts paid for them to then get a email next day saying error out of stock now can’t order more as il going on holiday tomorrow. Had a code for a extra 30% off sale items last year it didn’t work. So all in iv had no luck ordering from you and won’t try again.”

Helpful Report

Posted 6 years ago

“It’s been straight forward ordering from Zap. They have been very easy to use and keep me in the loop with regular emails and texts telling me when my stuff will be ready and when it’s expected to arrive.”

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Posted 6 years ago

“Very fast delivery & good service would buy from again”

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Posted 6 years ago

“Quality item, fast Delivery. Very happy customer”

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Posted 6 years ago

“Rate that boys”

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Posted 6 years ago

“I contacted the store to see if a sale item was in stock. They confirmed it was on the Monday and I advised I’d pop into the shop to try it that day or on the Tuesday. I turned up at lunch time on Tuesday and the shop Assistant told me that the sale items had all been removed to a warehouse on Monday afternoon...... This meant that I then had to order them online as they couldn’t take the order in ghe shop and I had to pay £7.”

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Posted 6 years ago

“great”

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Posted 6 years ago

“Very good prestation”

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Posted 6 years ago

“This company is a fraud. The Shoes I purchased were a replica. They had 0 customer service. I asked for a shipping label to be created for me and they can deduct the difference from the credit balance considering it was going to cost over 200$ to ship back from the US. They never responded and still tried to deduct an extra 40$ after the shoes got returned. I DO NOT RECOMMEND THIS PLACE AT ALL. YOU ARE GETTING RIPPED OFF.”

Helpful Report

Posted 6 years ago

“Did not receive my order was told that my address is known for Fraudulent which it isn’t I have lived at this address for 8 years now and have ordered from many other companies like Matchesfashion and End, Farfetch , YOOX and never had any problems with deliveries from these companies. I would not recommend this company to anyone.”

Helpful Report

Posted 6 years ago

“placed my ordered in early May 2 dresses 1 jumpsuit,i received the jumpsuit,which was notting like the pitcher,never got the dresses and still haven't received my refund both dresses were out of stock and only found that out when I contacted them regarding the state of the jumpsuit,I've been lied to since been told it was in my bank account,there working on it ect am very disapointed and will never purchase from them again...Never”

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Posted 6 years ago

“I like my hat”

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Posted 6 years ago

“Fast delivery, very good quality.”

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Posted 6 years ago

“You guys are the best! Even when I’m outside of the continent Fast shipping and awesome products. Thanks!! I will be shipping again with you guys”

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Posted 6 years ago

“Best shopping experience”

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Posted 6 years ago

“Good very good”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“. Quick delivery and good price. Grandson loves the cap”

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Posted 6 years ago

“The clothing is great. The delivery time is unacceptable. People want their purchased items as fast as possible. I have a return and no idea how to do it. The website is not helpful. The link on the website is not allowing me to return the jacket. I purchased another hoping someone will contact me on how to return the one that is too small. I sent an email asking how to return it, and got this survey 😳”

Helpful Report

Posted 6 years ago

ZAP CLOTHING is rated 4.4 based on 2,291 reviews