ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,291 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price for the product and no fuss delivery.”

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Posted 6 years ago

“good service thanks”

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Posted 6 years ago

“5++++++++++++++++++”

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Posted 6 years ago

“Excelente gucci”

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Posted 6 years ago

“I bought something and was really looking forward to receiving my order only for you to tell me that there’s been a error and you no longer have stock.”

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Posted 6 years ago

“Always good service”

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Posted 6 years ago

“All good and cheaper than others”

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Posted 6 years ago

“I have not yet received my package or tracking number”

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Posted 6 years ago

“I had an outstanding experience shopping with Zap Clothing. This was my first time shopping with them and I am very impressed. The shoes I received were amazing and were priced better than other high end boutiques. I also received my order within two days shipped to the United States. Overall I am very satisfied and I will definitely look to Zap Clothing the next time I'm looking to purchase another high end fashion product.”

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Posted 6 years ago

“100% authentic”

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Posted 6 years ago

“Good service thanks”

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Posted 6 years ago

“After my order was accepted,I received note that it was cancelled doe to some problems with the delivery address. It was the business address. We are getting tons of correspondence daily and there never was any problem. I sent request to customer service to explain the situation but they never got back to me. VERY DISSATISFIED.”

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Posted 6 years ago

“Excellent 👍👍👍”

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Posted 6 years ago

“If you're spending hundreds of pounds surely delivery should be free? And also buying jeans worth £500 and to see them arrive in a carrier bag is shocking. Package your items properly so that spending hundreds of pounds looks worth it. Take notes off GarmentQuarter.”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“Tried to collect from store prior to my holiday, informed staff member on day I was flying but he said I would have to order online as they didn't deal with sale in store. Ordered online, reluctantly as of course hadnt seen the shoes. Paid for shipping, although I had visited store and attempted to collect as local to me, wasnt an option. Received call from same store I couldn't collect from saying the shoes weren't there, turns out they needed to confirm my address to send shoes out, funny though as the shoes weren't there when I came the day before I flew away? Anyway, the situation seems that DPD attempted delivery of the shoes which was un successful, but did not leave a note saying that the delivery was attempted. It was only when I returned and checked emails etc that this has been uncovered that the delivery was attempted but missed, at this time though ZapClothing, took it upon themselves to refund me for the shoes themselves, funny though not for the shipping costs, even though I never asked for this refund to be processed. Upon a followup email from myself, no response has been received at all, not even an explanation of why the refund has been processed. Zapclothing clearly think that they are better than dealing with me as an individual, discriminating comes to mind. Worst service ever received from a clothing store.”

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Posted 6 years ago

“I excited for my Gucci shirt that’s coming in:D.”

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Posted 6 years ago

“Very quick and efficient. Very pleased”

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Posted 6 years ago

“5 stars for the service 5 stars for the clothes Thank you”

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Posted 6 years ago

“Very unprofessional customer service. I was not able to complete my order.”

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Posted 6 years ago

ZAP CLOTHING is rated 4.4 based on 2,291 reviews