ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 1,966 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 1,966 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great customer service”

Helpful Report

Posted 3 months ago

“xThe customer service provided by this company is atrocious. It falls way below what I would expect when dealing with a retailer of high-end fashion. I have experienced a problem with a Balmain shirt which was defective and the company have refused to assist with the matter, refused to return the item, do not respond to communications and they have now stated I have commited fraud having raised a chargeback request with my Amex card used to buy the item. I am truly annoyed and let down by the customer the absolute lack of customer care and in dismay about the lack of compliance with customer rights for defective items purchased online. Please be cautious if making a purchase online”

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Posted 3 months ago

“Not quite happy because it’s too big”

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Posted 3 months ago

“Great experience. I was contacted personally about a garment I wanted to buy for so long. This sales agent gave me a discount to make up my mind. And it worked. It was a great discount. The package arrived promptly with no setbacks. I will definitely continue shopping with ZAP Clothing in the near future.”

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Posted 3 months ago

“Placed order on Sunday evening, received first thing Tuesday morning, everything perfect as requested, will definitely use again. Austin couldn’t be more helpful and knowledgeable.”

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Posted 3 months ago

“Good service and fast.”

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Posted 3 months ago

“All good, nice prices parcel arrived very fast”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“It is very good, I just messed up with the sizes”

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Posted 3 months ago

“good variety, excellent service, fast and good prices”

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Posted 3 months ago

“Great service I will be order more soon”

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Posted 3 months ago

“Zap is unmatched and very reliable I've been shopping with zap for over 7 years”

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Posted 4 months ago

“Amazing service and quick delivery. Item just as expected.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“When I ordered it stated it would be delivered on Monday 18th December which was perfect but instead it was delivered on Tuesday but nobody was home as I had to go into the office and I am in the office all week so not sure what I am going to do. Very annoying as it is a Christmas gift and an expensive one at that.”