ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 1,968 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 1,968 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

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Posted 4 months ago

“GREAT ALWAYS HASSEL FREE ALLWAYS RELIABEL LOVE ZAP CLOTHING”

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Posted 4 months ago

“Liars! I will tell you my story. I live in Lithuania. I found a Canada Goose jacket on ZAP Clothing, then wrote to them asking if there were any additional fees since I live in the EU. They replied no, there are no additional fees. Okay, I made a purchase, and after 5 days, I received a letter from Lithuanian customs stating that I have to pay VAT (around 300 EUR). I refused to accept. Then I wrote to ZAP, sending them what they initially wrote to me, but they didn't apologize or offer any resolution. We agreed on a refund, but I have to pay VAT and for shipping. I then sent them a few articles stating that there is no VAT for returning items (which they confirmed). We agreed on a shipment cost of 20 pounds. Okay. Then they wrote that the refund will be processed after 8-10 working days. After 11 working days, I wrote again. After two days, they replied that they were busy due to a sales period and stated that the refund is in process, so I will receive it after 72 hours. Today is the 7th day (and almost 2 months when I made an order), I haven't received a refund, and ZAP is not replying to my messages. It's a shame because I lost so much time, and I have to seek help here. My order is ZAP63541. If I do not find help here, then I will contact official institutions. So, dears, you can imagine the situation I find myself in.”

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Posted 4 months ago

“Very good quality cloths and an excellent service, have used zap for many years and they have always delivered good service and product.”

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Posted 4 months ago

“Excellent!! I got the order wrong online. I rang the number on the website and they fixed this for me in minutes. I ordered on Friday and the parcel arrived on the Monday”

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Posted 5 months ago

“the product is great”

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Posted 5 months ago

“Had a few issues with address once we had an understanding it was sorted out swiftly. Came the following day. Item came perfect and was cheaper than anywhere else as I caught the Black Friday sale. Thanks.”

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Posted 5 months ago

“Excellent customer service, this is definitely my favorite store. Highly recommended! Thanks guys.”

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Posted 5 months ago

“Great designer products at a fair price that other competitors can’t match”

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Posted 5 months ago

“Fast delivery and just as described!”

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Posted 5 months ago

“very good servis”

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Posted 5 months ago

“Swift efficient service and significantly cheaper than high street prices”

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Posted 5 months ago

“My son loves his cap....but I would have thought with it being so expensive it would have come in a box instead of just a bag It could have got squashed very easily....but luckily it didn't thankfully 😊”

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Posted 5 months ago

“Good people, very helpful an have the best clothing available”

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Posted 5 months ago

“Nice discounts and all on time”

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Posted 5 months ago

“Zap ⚡️ Clothing Delivers the best customer service experience in luxurious fashion . As a customer I am pleased to say I’d highly recommend to those who have a desire for luxury fashion and timeless pieces 5 star ⭐️⭐️⭐️⭐️⭐️”