ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,289 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

Write Your review

Tell us how ZAP CLOTHING made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really happy with my purchase! The clothing is great quality, fits perfectly, and looks just like the pictures. Definitely recommend. Buying more soon.”

Helpful Report

Posted 3 months ago

“Great service and fast shipping”

Helpful Report

Posted 3 months ago

“Very disappointed”

Helpful Report

Posted 3 months ago

“Product exactly as described. Great communication, fast shipping. Took two days from UK to HK.”

Helpful Report

Posted 3 months ago

“Great experience. Item was on sale for a great price, delivery was quick and it arrived in good condition. No problems at all for my first purchase with ZAP”

Helpful Report

Posted 3 months ago

“Very good!”

Helpful Report

Posted 3 months ago

“Not a good review. I made a purchase with 20 percent off and the very next day same item was 30 percent off I emailed zap about that no response then on top of that to even get the item I had to pay another 92 dollars in tariff taxes which wasn’t said upfront. Again and zap has done nothing about it. Can someone help me with this or is this just a forum for when things go well for the company.”

Helpful Report

Posted 3 months ago

“Very good service website 👍”

Helpful Report

Posted 4 months ago

“Absolutely over the moon with everything service to product. First time using service will use again”

Helpful Report

Posted 4 months ago

“Great price and quick delivery”

Helpful Report

Posted 4 months ago

“Always a pleasure shopping at ZAP! Great selection of designers! Great prices and fast shipping!”

Helpful Report

Posted 4 months ago

“Delivered on time.Fantastic service”

Helpful Report

Posted 4 months ago

“Ask for a hanger didn’t get a response”

Helpful Report

Posted 4 months ago

Dear Raghbir, Thank you for you're review. On checking your order, the order was for Balmain knitwear which was 65% off in our final Sale. Unfortunately Balmain do not issue us hangers with t-shirt/knitwear product also we can not provide this for a heavy ruduced item. I hope this helps. Regards ZAP

Posted 4 months ago

“Fantastic pair of jeans fitted spot-on delivery on time as usual”

Helpful Report

Posted 4 months ago

“Slow delivery.”

Helpful Report

Posted 4 months ago

Dear Andrew, Thank you for your review. However we have checked your order as we always have super fast shipping. On looking in at your order you placed your order on Friday 22nd at 11:01pm this was also on a bank holiday weekend so the next avaiable shipment date would be on Tuesday 26h August. We can not change when there is a bank holiday having said this you have also missed the 2pm cut off point on the Friday for dispatch same day on Friday. I hope this helps why your order was slightly longer, this down to the time you placed the order on Friday and a Bank Holiday Weekend in the UK. Thank you. ZAP

Posted 4 months ago

“Really good brands and good clothing products fast delivery overall great experience”

Helpful Report

Posted 4 months ago

“Top quality”

Helpful Report

Posted 4 months ago

“Amazing service received my package on time”

Helpful Report

Posted 4 months ago

“Very professional staff Contact threw whatsapp i get all info i need Highly recommend this store”

Helpful Report

Posted 4 months ago

“They have hidden fees that you get charged for after you order. Customer service is terrible.”

Helpful Report

Posted 4 months ago

ZAP CLOTHING is rated 4.4 based on 2,289 reviews