ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,294 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“Thank for my hat and the service I got 👍🏻”

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Posted 8 years ago

“Great product and great service A+++”

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Posted 8 years ago

“Great service, item arrived next day as stated.”

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Posted 8 years ago

“It took almost a week to be notified my items were no longer in stock. Totally unacceptable.”

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Posted 8 years ago

“Good shopping”

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Posted 8 years ago

“Excellent service, super fast delivery great communication. Would definitely recommend. 👍🏻”

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Posted 8 years ago

“"Wait for a week and then they canceled the order for no reason. Haven't received the refund."”

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Posted 8 years ago

“Happy with the belt cheers”

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Posted 8 years ago

“Fast delivery and perfect product”

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Posted 8 years ago

“Wouldnt send to Sweden to problems in their past with fraud. On their website it says ship worldwide, and Sweden is an option on the list of countries they ship to.. Would not answer My e mail regarding if they never ship to Sweden. Disapointed!”

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Posted 8 years ago

“One of the worst customer service ever, my emails are not replied, and they are incredibly rude when i called them. I ordered a size 9 sneaker which is the wrong size, i called them and emailed them to cancel it, or to change size, they said they are going to redirect the shipment, but they lied. I called the shipping company to find out that they have not have any changes, so i cancelled the delivery myself. however, the package is still delivered, and i have the suspicion that Zapclothing purposely want it to be delivered to get rid of the item. Never buy from Zapclothing, prices are attractive, but it is a scam company.”

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Posted 8 years ago

“When I called the salesperson was very helpful.... However — here is the issue— I had emailed my questions 4 days before I make the purchase. The website does not show the EU sizing which would be helpful. I was inquiring about the sizing (us or Uk) and since I was on the ‘US’ portion of the website I figured a size 9 would be nine US not Uk. When I received my Givenchy boots they were a size 9 UK which is obviously way too big. I have now had to return my order and it’s cost $130 just to find out it was the wrong size. $30 for the first shipment and $100.00 for the return shipment. Had someone emailed me back I would’ve ordered the correct size and this loss of money wouldn’t have occurred.”

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Posted 8 years ago

“Opening hours on Saturday are until 6. We arrived at 5.45 and said that my son couldn't go in! I'm sure that if he was waving £50 notes at the door, I'm sure they would have let him in.....”

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Posted 8 years ago

“Thank you!”

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Posted 8 years ago

“The Dolce and Gabbana sweatshirt is go great quality and authentic. The delivery arrived withi. 3 days from ordering online. Great service.”

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Posted 8 years ago

“Still haven't received order after 8 days and had no email to say when it will be delivered”

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Posted 8 years ago

“They didn't ship my order”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Quick delivery amazing quality and prices! Unique style and items will definitely be shopping here again!”

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Posted 8 years ago

“Worst customer service I've had in my life. The asked for an ID and it was provided but they still decided to cancel my order. Its been almost 2 weeks and the refund is showing up in my bank account. I need this to be resolved as soon as possible.”

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Posted 8 years ago

ZAP CLOTHING is rated 4.4 based on 2,294 reviews