ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.41

4.4 Rating 2,397 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gucci jacket on sale in size 54, paid for it and when it wasn’t available”

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Posted 4 years ago

“What can I say? You put a product on site, you mark a price, I paid and you accepted and confirmed my purchase. Without explaining to me, you cancelled my order and refunded me. Now you want me to write a review?!!! Really disappointed….”

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Posted 4 years ago

“No stock without advance notice, refund after payment”

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Posted 5 years ago

“Terrible service. Website says free shipping on purchases of over $700. A few days after I made the purchase for a couple of Gucci items, I received an email stating that the cost to ship to the US is too much and asked me to pay $39.95 otherwise they would cancel my order. I reminded them that the website says free shipping and I even sent a picture, but they disregarded it completely. I got a decent deal on sale priced items so I ultimately paid for delivery. I wouldn't have minded paying the shipping fee in the first place, but the website clearly stated free shipping and it continues to do so, yet they lied and charged me the shipping fee. I like the selection of items at the store but their policy and blatant false advertising is appalling.”

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Posted 5 years ago

“No merece la pena comprar en esta tienda desde España ya que por una cazadora que inicialmente tenía un precio de 150€ + gastos de envío, me llegó un cargo de 53,44 € en concepto de gastos de aduana que, si no los abonaba, no podía recoger el paquete. La tienda debería advertir a sus clientes de ese gasto. No volveré a comprar y no lo recomiendo”

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Posted 5 years ago

“Wasn’t pleased as I ordered an item and the money was taken out and then to be told that it isn’t in stock. Not the best.”

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Posted 5 years ago

“Ordered next day delivery on Thursday parcel not arriving until Monday”

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Posted 5 years ago

“Absolutely poor customer service”

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Posted 5 years ago

“I haven’t had my delivery yet. So how can I review something that hasn’t happened yet.”

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Posted 5 years ago

“I ordered my item 5 days ago, still not received or heard anything.”

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Posted 5 years ago

“I have too pay extra because i live in denmark”

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Posted 5 years ago

“Bought some items in the sale and used a discount code.Purchase was authorised then my order was cancelled without any explanation.The items were then put back on website but discount code wouldn’t work.Obviously didn’t like the price I was getting items for and had cancelled it.Had sent email asking for some answers but no response.Will think twice about using this company again.”

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Posted 5 years ago

“The badest website i was never order”

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Posted 5 years ago

“you sent the wrong size”

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Posted 5 years ago

“they do not honor the price on their website. I purchased an item for a very good price on the website and they later just cancelled my order and claimed that it is a pricing error on their website. What a scam.”

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Posted 5 years ago

“Returned an item 13 days ago, reached out to the company for an update and have had absolutely nothing back. Shocking”

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Posted 5 years ago

“The packaging was very poor, you should see how Luisaviaroma does there packaging and no return label.It cost be 70$ to return my package.you should reimburse me if you want my business in future. Very disappointed.”

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Posted 5 years ago

“Bought a Gucci polo and paid for next day delivery which came 4 days later. Anyway I wanted to return the item as it was too small, I was working away from home so didn’t get the item until a week later so zap have said I can’t return it as it’s past the 14 days returns policy but watch it’s 14 days from you ordering it not actually receiving it, also website says 28 days returns policy so now left with a £500 polo that’s too small. 1 star is me being generous btw”

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Posted 5 years ago

“My order was cancelled without any reason”

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Posted 5 years ago

“Ordered a cp hoodie but is too small have done a returns but its been 10 days and still no reply or confirmation. Will not be using this site again.”

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Posted 5 years ago

ZAP CLOTHING is rated 4.4 based on 2,397 reviews