ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 1,968 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 1,968 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My favourite shop. The best the best best best. Loving my new Givenchy sneakers for an unbelievable price wow 🤩 delivered the next day 🫶🏿👌🏿”

Helpful Report

Posted 6 months ago

Thank you so much for your 5 star rating! We really appreciate your loyalty and your kind words about ZAP CLOTHING. We're thrilled that you love your new Givenchy sneakers and that they arrived the next day! We hope to continue to provide you with the best of the best!

Posted 6 months ago

“Easy to use website ordering was simple, delivery time is not too long, and prices can be very low compared to other sites I've used before.”

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Posted 6 months ago

Thank you so much for your 5 star rating of ZAP CLOTHING, Andy! We're so pleased to hear you were so satisfied with our website - it's always great to hear the ordering process was simple and efficient, that delivery times didn't take too long, and you felt our prices were competitive compared with other online retailers. We really appreciate your feedback and look forward to serving you again soon!

Posted 6 months ago

“Good price excellent service”

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Posted 6 months ago

“I decided not to listen to the negative reviews about ZAP and see for myself as they had an item I wanted and a good price. Ordering and delivery went well, but where it all fell apart was when I had to return an item that was too small. I spent $110 from the US to return the item quickly and I got a notification that the item was received and to wait 8-10 working days for a refund. After receiving nothing back on the 12th working day, I contacted ZAP who apologised for the delay and assured me by the beginning of the next week, the refund would be received. After 17 working days, still no refund. I contact ZAP again, they respond sorry for the day, refund will be coming within 72 hours. Now 30 days have passed since they received my return and no refund. Be aware, this company does NOT want to give refunds and will delay delay delay as long as possible until you are forced to open a case with your credit card company or PayPal which takes another 10 days to resolve. They have had my item return and my money for 30 days - This store is run by liars who have no intention of giving refunds. Don’t be tempted by their cheap prices if you think you might need the return an item for a refund. Order at your own risk.”

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Posted 6 months ago

“The item was perfect, thank you and your service is second to none very pleased”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Thank You! We are thrilled to hear that you enjoyed your experience shopping with ZAP CLOTHING! We truly appreciate your 5 star rating of our store and your loyalty as a customer. We strive to always provide excellent service and are so pleased to see that your experience has reflected that. Thank you for your continued support! It's customers like you that keep us going!

Posted 6 months ago

“I want a refund please cancel my order”

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Posted 7 months ago

“国際配送にも問題なく取引もスムーズ日本人にもオススメできます Excellent service and shipping👍”

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Posted 7 months ago

“Polite and friendly”

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Posted 7 months ago

“First time customer, the store had some shorts I was looking for in the size I needed I’d never used zap before so was a little cautious could not ask for a better experience I ordered the shorts but forgot to put the discount code on, rang the stores phone number got through straight away and the lad who answered just refunded the difference straight back to me no hassle and the shorts came next day with DPD for free I will be using this store from now on 10 out of 10 cheers lads”